Commercial Support Coordinator – Sales & Customer Experience

Join a leading name in timber & building products | Supportive team | Career growth

About the role

We’re looking for a proactive Commercial Support Coordinator to join our Queensland team at Dindas. This is a diverse role where you’ll support our sales and customer service teams, coordinate quotes and orders, and play a hands-on role in keeping projects running smoothly.

You’ll be the go-to person for both customers and internal teams, making sure enquiries are resolved quickly, orders are accurate, and campaigns hit the mark. It’s a role for someone who enjoys variety, takes initiative, and thrives in a fast-paced sales environment.

What you’ll be doing

• Act as the first point of contact for customer enquiries (products, pricing, availability).

• Accurately process and check orders, coordinating with dispatch to ensure timely delivery.

• Support sales with quotes and project follow-ups, including high-value orders ($10k+).

• Maintain and update customer databases and outstanding quote registers.

• Assist with promotional campaigns, trade events, and customer calls.

• Liaise across sales, operations, and marketing to keep information flowing and customers happy.

What we’re looking for

• Previous experience in sales support, customer service, or internal sales (B2B preferred).

• Confident communicator with strong relationship-building skills.

• Organised and detail-oriented — you know how to keep the wheels turning.

• Comfortable working with systems (ERP/CRM) and Microsoft Office.

• Proactive, adaptable, and able to juggle shifting priorities.

• Background in building materials, manufacturing, or trade supply (desirable but not essential).

Why join Dindas?

At Dindas, we’re more than timber and building products – we’re about partnership, service, and growth.

In this role, you’ll have the chance to make a real impact on customer satisfaction and sales success. Joining us means:

• Working with a supportive team that values collaboration and customer-first thinking.

• Exposure across sales, operations, and marketing — no two days are the same.

• Opportunities to learn, grow, and progress your career in a stable and growing industry.

• Competitive remuneration.

How to apply

If you’re ready to take on a role where you’ll make a real impact, apply now with your resume.

Shortlisted candidates will be asked to complete pre-employment screening including police and medical checks.