Customer Service Legend Wanted!

Location: Albion Park Rail, NSW
Full-time | $60,000 – $70,000 per year

At All Metal (Australia), we’re not just about flashings, rainwater goods, and roofing products — we’re about people. Our reputation for delivering high-quality solutions to the building industry and the public is matched only by our commitment to building a supportive, fun, and hard-working team.

We’re looking for a Customer Service Superstar to join our crew in Albion Park Rail.
This isn’t your average sit-at-the-desk-all-day gig — you’ll be the friendly face and helpful voice that makes every customer feel like part of the family.

Experience is awesome, but it’s not the deal-breaker.
If you’ve got a great vibe, a can-do attitude, and a sharp eye for detail, we can teach you the rest!

What You’ll Be Doing:

Chatting with tradies and the public — face-to-face, over the phone, and via email

Putting together accurate quotes and processing sales orders

Keeping things running smoothly between order entry, purchasing, and production

Solving customer problems and offering smart product advice

Working closely with a tight-knit team to smash goals together

What Makes You Our Ideal Fit:

A positive, team-first attitude (we can feel good vibes a mile away)

Confidence to communicate with all sorts of people — tradies, builders, DIY legends, and everyone in between

Tech-savvy with solid computer skills

Super organised and able to juggle priorities without breaking a sweat

Any experience in customer service, order entry, or construction? That’s a bonus, not a must-have!

Why You’ll Love It Here:

A supportive team culture where everyone has your back

Opportunities to learn, grow, and develop your skills

A fast-paced environment where no two days are the same

Stability and pride in working for a well-respected, growing Aussie business

Ready to bring your energy and make this role your own?
We’d love to hear from you!

Apply now with your resume and a quick cover letter telling us why you’d be a perfect fit for the team.

Application Questions

Do you have customer service experience?

How many years of experience do you have in the construction industry?

Which of the following best describes your right to work in Australia?

Are you willing to undergo a pre-employment medical check?

Do you have a current Australian driver's licence?

How much notice are you required to give your current employer?