Seeking a team player to help our Rostering Team deliver

OnTrack Tasmania is an expanding NDIS provider whose purpose is to enrich the lives of people with disabilities. At OnTrack, we have a strong focus on social justice and support people with disabilities living with mental health and or social issues to live as independently as possible in the community. With a focus on Human Rights, we make further referrals to suitable agencies and advocates on their behalf as requested in support of needs being met. Whether it is getting into housing, joining community groups, or gaining access to employment, we are with our Participants every step of the way.

OnTrack Tasmania is looking for a motivated individual with a can-do attitude to connect our Participants with supports through rostering functions, to assist with scheduling and workflow, and to represent OnTrack Tasmania as a positive interface between Participants and their families, and services delivered. With a strong committment to confidentiality and privacy, you will maintain high work standards and an understanding of compliance and professionalism.

Core objectives include:

In conjunction with the Program Manager -

A responsive approach to ensure shifts are filled in a timely manner and in such a way as to ensure minimum disruption to Participants and ensure maximum cost-efficiency to the organisation.

Work with the Rostering Team to ensure rosters are structured and monitored to ensure employees are working within industrial relation obligations.

Proactively be involved in the rostering of new employees regarding induction and buddy shifts in accordance with the Policy and direction given.

Maintain and update rostering data within software systems.

Build, generate and run reports as requested.

The ability to build rapport and trust with OnTrack Tasmania staff and Participants as required via phone, email, or in person

Participate in an OnCall rotating roster.

Excellent written and verbal communication, solid problem solving skills and a positive and collaborative approach to team work

Qualifications (Essential)

Experience in rostering, preferable within a human services environment

Experience and/or qualifications relevant to working with people with disabilities under NDIS, or in a similar field (i.e. Aged Care)

Knowledge of working in residential settings.

Other

Hold a current Tasmanian Working with Vulnerable People Card (WWVP) NDIS-endorsed Employee classification and be able to provide a National Schedule 1 police check less than 3 months old.

Evidence of Working Rights within Australia

Must be willing to attend periodical training.

For your application to be considered, please go online and make sure you attach your Resume and a cover letter outlining why you are well-suited for the role.

Resumes and cover letters forwarded by email will NOT be accepted.

Applications close Thursday, the 2nd of October 2025 at 12 am, however we reserve the right to fill this position sooner should the right applicant present earlier in the process.