Role Overview

This is an opportunity for a strategic and execution-focused Technology Manager to step into a pivotal leadership role with a well-established organisation operating in a complex, asset-heavy sector.

Reporting to the CFO, this newly created role will drive the transition from a reactive MSP-reliant model to a mature, scalable internal capability. You'll take ownership of the full technology stack from infrastructure to ERP, data, and service delivery while also recruiting and developing a high-performing internal tech team.

It's a career-defining role for someone who wants to build trust in technology, strengthen alignment with the business, and lay the groundwork for innovation across systems, analytics, and automation.

Responsibilities

• Oversee daily technology operations across infrastructure, networks, cybersecurity, ERP, business systems, and end-user support, ensuring SLA, compliance, and security standards are met
• Manage vendor relationships, with a strong focus on MSP oversight, SLA governance, and leading the upcoming RFP process for MSP selection
• Own and maintain ERP systems, ensuring stability, performance, and alignment with business needs, including upgrades and integrations
• Implement and mature ITIL-based service management practices, driving process improvement, standardisation, and documentation
• Support successful delivery of technology projects, ensuring seamless transition into BAU with robust training, support models, and operational readiness
• Build strong relationships with key stakeholders, including executive leadership and business unit heads, acting as the primary technology escalation point and reporting on performance, risks, and improvements
• Build and lead a new internal technology team across service delivery, infrastructure, ERP, and data with a passion for data, IoT, and innovation encouraged to help shape future capabilities

Candidate Profile

You're a hands-on, relationship-driven leader who thrives in greenfield environments. You bring clarity, structure, and momentum balancing strategic direction with strong delivery.

• 5+ years in technology operations, service delivery, or infrastructure leadership
• Strong ERP knowledge, including upgrade and integration cycles
• Proven experience in managing MSPs and vendor performance
• Familiarity with ITIL and service management frameworks
• Confident in leading technology projects and transitioning them into BAU
• Interest or experience in Data, Analytics, or IoT
• Exposure to cybersecurity governance and vendor-led security models
• Builds trust across teams and stakeholders, including executives and board-level engagement

Company, Culture & Benefits

Our client is a well-established Australian business operating in a critical, operations-focused industry, currently undergoing a significant transformation. With a national presence and a strong emphasis on safety, performance, and innovation, they're investing in modernising their technology landscape.

• Greenfield opportunity to build and lead internal tech capability
• $170,000 to $180,000 + super + bonus
• Flexible hybrid model - 3 days in office, 2 days WFH
• Long-term potential to evolve into an executive leadership role

Apply

If this sounds like you, please send your resume by clicking the "apply" link below. The reference number for this role is PGSDS61973