Customer Care Coordinator

• Yennora, NSW
• ASAP Start, initial 6-month commitment (Permanent Opportunity)
• Full-time, 8am-5pm Monday-Friday

About the Role:
Our client is a leading supplier of quality building materials in Western Sydney, with a strong presence across Australia, with a reputation as a reliable one-stop shop, they cater to residential, commercial, and industrial building needs across Greater Sydney.

As a Customer Care Coordinator, you will be the first point of contact for all customer interactions—both inbound and outbound. You’ll be responsible for maintaining a high level of accuracy and attention to detail, particularly when processing orders through internal systems. In addition, you will build and maintain strong relationships with suppliers and stakeholders to ensure smooth and efficient operations. Your role will also involve booking deliveries, checking stock levels, and supporting a range of end-to-end administrative tasks, all as part of a collaborative, customer-focused team.

Note:This is a full-time, Monday-to-Friday position; however, candidates must be open to occasional rotating weekend shifts on Saturdays.

Criteria:

• Good attention to detail
• Strong communication
• Drive and initiative!
• Team Player
• Familiar with using Harmoniq (desired) and/or relevant industry experience.

What's in it for you?

• Permanent opportunity
• Long-term growth
• Extensive 2-week training program to build your skills
• Opportunity to work for an established brand

If this role sounds of interest, please click the “Apply Now” button. We look forward to seeing your application.

Operating for over 20 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, and Frog Recruitment are an award-winning recruitment group and HR solutions provider. As an inclusive workforce, we welcome everyone and encourage our employees, clients, and candidates to showcase their authentic selves.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request by phoning the above-mentioned recruitment consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.