Administration role with Allied Health Clinic

Due to growth, we are looking to add a full-time or part time staff member to our admin team. We are looking for an experienced, easy to get along with team player to play an important front end role in helping our clients through their healthcare journey.

The position will be based at our Edwardstown Clinic, with the initial training block to be undertaken at Woodville. Working hours are Monday to Thursday, 9.00am to 5.00pm and Fridays 9.00am to 4.00pm (no weekend work is required), however there is scope for slightly reduced and adjusted hours from these, if required.

We provide full training and on-going support/mentoring with structured role progression.

We encourage your application if you have experience working in a health related administrative role.

What you'll be doing

Customer Service: Providing a warm, efficient, and friendly welcome to all clients. Providing information to assist with referral pathways.

Appointment book: Managing the appointment book for our Allied Health Practitioners

Phones: Answering our client enquiries via phone, email and text

Continuous improvement: displaying the initiative to continue to build on knowledge base to assist in efficiency and effectiveness of the administrative processes.

What we're looking for

Team collaboration: Able to work as part of an administration team as well as independently when required

Experience in health and /or medical environment, making appointments, managing referrals, processing billing / payments, etc.

Excellent communication skills via the telephone and in person when greeting patients

Professional attitude and appearance

Strong attention to detail and ability to multitask in a busy environment

Experience in booking appointments for multiple practitioners and/or multiple clinics

Ability to follow administrative procedures

Proficient in the use of clinical software systems

Understanding of confidentiality and the Privacy Act

Additional Benefits of working at AEP include

Working with a modern digital operating system that is almost paperless

No weekend or after hours work

Free use of gym facilities

Access to Allied Health services

A tailored Ergonomic Workstation

Free parking

What we offer

At AEP Health Group, we are dedicated to creating a supportive, collaborative and flexible work environment that ensures our team thrive. We offer competitive salaries, opportunities for professional development, and a range of employee wellness initiatives to promote a healthy work-life balance. If you are passionate about making a positive impact on the lives of our clients and are simply a "good person", we would love to hear from you.

Apply now to become part of our talented team!