Answer phone enquiries from potential and existing customers

Process credit applications and set up new customers in the system

Collect card payments and maintain accurate customer records

Quote customers via phone and email via set price lists on the provision of waste disposal services and follow-up to ensure the best chance of closing the sale

Liaise with existing customers to maintain relationships

Monitor competitor activity to ensure our position in the market

Strong data entry skills with high attention to detail

Work with the operations team to ensure customer expectations are met

Take ownership of AR collections for the business and improve average debtors days

Other duties as required

Must have strong communication skills

Must have full Australian work rights

Proven proficiency in Microsoft Office Suite, especially Excel

Minimum 2 years administrative or customer service experience