As an Associate Account Manager, you will be part of a dynamic sales team focused on delivering exceptional service and driving growth across a portfolio of clients and prospects. This role is designed as an entry point into a long-term sales career, with a structured internal training on Rockwell Automation’s products, processes, and customer engagement strategies.

Key Responsibilities

Client Portfolio Management

Manage a designated portfolio of existing clients and prospects, ensuring consistent engagement, service excellence, and relationship development.

Business Development
Identify and pursue new business opportunities within your territory. Collaborate with senior account managers to develop tailored solutions that meet client needs.

Client Retention & Growth
Maintain high levels of client satisfaction and retention through proactive communication, problem-solving, and value-driven service.

Solution Selling
Understand client businesses and their broader operational needs. Provide multi-faceted solutions using Rockwell’s product line to address those needs effectively.

Product Expertise
Develop and maintain full knowledge of Rockwell Automation’s products and applications to confidently present and position solutions.

Qualifications & Skills

Tertiary qualification in Business, Engineering, or a related field (preferred but not essential)

Strong interpersonal and communication skills

Passion for technology and customer engagement

Self-motivated with a growth mindset and willingness to learn

Ability to work collaboratively in a team environment

Prior experience in sales or customer service is advantageous

Career Path & Development

This role offers a clear pathway into senior account management and sales leadership roles. Through ongoing training, mentorship, and performance-based progression, successful candidates will have the opportunity to build a rewarding career within Rockwell Automation.

What We Offer:

• Comprehensive mindfulness programs with a premium membership to Calm

• Volunteer Paid Time off available after 6 months of employment for eligible employees

• Company volunteer and donation matching program

• Employee Assistance Program

• Personalized wellbeing programs through our OnTrack program

• On-demand digital course library for professional development

• ... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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