Support families. Reduce barriers. Make a difference.
We're looking for a detail-oriented Account Services Officer - ACCS to join our Finance team.

In this role, you'll manage subsidy applications, support centres, and help ensure families receive the financial support they need to access early learning.

Role: Accounts Services Officer - Additional Child Care Subsidy(ACCS)

Location: Murarrie, Brisbane (Turrbal and Yuggera Country)

Employment Type: Permanent Full-time

Join our Finance team as an Account Services Officer - ACCS and play a key role in ensuring children and families receive the support they're entitled to.

You'll be part of a dedicated team administering Additional Childcare Subsidy and managing the Early Learning Fund, with a focus on accuracy, care, and reducing the admin load for our centres.

If you're detail-oriented, customer-focused, and thrive in a supportive, purpose-driven environment—this is the role for you.

Your Impact:

As an Account Services Officer - ACCS, you will play a vital role in ensuring families across Goodstart centres receive the financial support they need through accurate and timely administration of the Additional Child Care Subsidy (ACCS) and the Early Learning Fund (ELF).

Your work will directly reduce administrative burden on our centres by managing end-to-end processes for ACCS - Child Wellbeing claims, supporting all other ACCS types, and ensuring compliance with CCS/ACCS legislation and internal policies.

You'll be a trusted point of contact for centres, providing clear guidance, building strong relationships, and proactively resolving queries.

What Goodstart can offer you:

• Hybrid work flexibility - once settled into your role, you'll have the option to work 2 days in the office and 3 days remotely, with arrangements agreed in consultation with your line manager
• Salary Packaging benefits which reduce your taxable income to increase take home pay
• Access to discounted childcare (up to 15%)
• Discounted health care and access to employee wellbeing program with BUPA
• Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
• Free annual flu shot (optional)
• Option to purchase extra leave for even greater work life balance
• First Nations Support and Cultural Leave
• Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
• Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.

You'll bring to the table:

• Outstanding Customer Service and communication skills
• Basic to Intermediate Excel skills
• A passion for supporting families and children
• Experience with Child Care Management System (desirable)
• Previous Early Learning Industry knowledge or experience (desirable)

How to apply

Click ‘Apply Now' and submit your application.

We review applications as they are submitted. We encourage you to submit your application as soon as possible for your best chance to progress to the next stage of the process. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all positions

Have a question? Contact our Talent Acquisition Team via email [email protected]

If you are a placement agency or external recruiter, please refrain from submitting resumes to Goodstart unless you have a signed staffing agency agreement with us. Goodstart will not be responsible for or pay any placement fees for candidates submitted by agencies that are not approved suppliers. Any resumes received from agencies or external recruiters without an agreement will be reviewed by Goodstart and may be shared with our internal recruiting team for their reference.

Supporting our people and protecting our children

We're an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We're also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

Safety is our priority and we will take any action necessary to ensure that all children can feel safe and be safe, and are safeguarded from abuse, neglect and harm. As a Child Safe Organisation, all of our candidates must have or obtain a valid working with children check.