• Provide high-quality victim-centric case management
• Great opportunity: Fixed term role until 21 December 2026
• VPS5 salary: $97,955 to $111,142 plus superannuation

About Us:

Victim Services, Support and Reform (VSSR) is part of the Police, Victims, Racing and Coordination Group within the Department of Justice and Community Safety (DJCS). VSSR is responsible for the delivery and reform of services to victims of crime, placing victims at the centre of the justice system.

In addition to providing direct services to victims of crime, VSSR leads the development and implementation of victim-related policy and program innovation within DJCS and across government. This includes working closely with other areas of DJCS, Justice entities, other government departments and external stakeholders.

About the Role:

The role of a Senior Consultant

• Provides high-quality victim-centric case management to participants of the scheme and supporting them through the application process.
• Works collaboratively with participants to develop support plans and assist them to navigate the schemes from initial engagement to transition and exiting.
• Maintains and enhances practice consistency with a focus on continuous improvement.

The role requires speaking with redress participants in a sensitive and trauma-informed manner as well as dealing with material that can be challenging and distressing and will best suit a candidate who is resilient and empathetic.

About You:

To be successful in this role you will be able to demonstrate:

• Significant experience in providing victim-centric case management to vulnerable individuals, with specialist knowledge in allied health, or working with victims of crime, abuse, sexual violence, and/or mental health.
• Highly developed client engagement and case formulation skills, including excellent communication skills.
• Ability to clearly articulate policy framework for the scheme and the unique support needs of this cohort.

Qualifications:

• A qualification and relevant experience in counselling, social work, or psychology.
• Previous experience in dealing with vulnerable people, providing victim support and case management is essential.

How to Apply:

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.