Are you an IT professional passionate about making a difference?

Join a purpose-driven organisation supporting Australian veterans and their families. As the subject matter expert, you’ll manage our infrastructure, support system performance and data security, and contribute meaningfully to the veteran journey—all within a dynamic and supportive team environment.

ABOUT US

We are a rapidly growing and unique medical service designed to assist former and current Defence personnel plan their transition from military to civilian life. As a medical service that was established by Veterans for Veterans, we aim to compliment established medical and ex-service organisations by assisting with DVA Claims, Permanent Impairment Assessments, Veteran Review Board (VRB) reports and ADF Transition Medicals.

ABOUT THE POSITION

We are seeking a Technical Systems Specialist to join our corporate team. Reporting to the Chief Financial Officer, this role acts as the subject matter expert (SME) for AVHS’s IT systems and data governance. You’ll work closely with our external IT provider, monitor infrastructure integrity, and lead initiatives to enhance system performance, security, and compliance.

This is a hands-on role that supports IT across clinical, financial, operational, and HR functions, while also maintaining our SharePoint site and staying ahead of developments in AI and privacy legislation.

Key Responsibilities

Coordinate with our external IT provider for installations, maintenance, and troubleshooting

Monitor and review AVHS’s IT infrastructure, servers, platforms and network devices

Lead IT strategy, governance, and roadmap development

Manage and update AVHS’s SharePoint site

Ensure compliance with privacy laws and IT governance standards

Provide technical support across multiple sites

Manage IT assets, backups, and disaster recovery procedures

Conduct internal audits and prepare reports for senior management

Collaborate with internal departments to support change management

Deliver IT training and support to staff

Essential Criteria

Tertiary qualifications in Information Technology

Minimum 3 years’ experience in IT management.

Strong communication, analytical, and problem-solving skills

Experience with SharePoint administration and workflow development

Ability to work independently across multiple sites

Legal right to work in Australia

WHAT WE WILL PROVIDE

Employee Assistance Program - Including your family

Be part of a purpose-driven organisation supporting veterans and their families

Work in a collaborative and values-led environment

Opportunity to lead IT governance and innovation

Equal Opportunity Employer committed to DEI

Centrally located in Springfield

"You do You" day - Additional paid day off just for you

Early finish Fridays and monthly team breakfasts

Whilst we appreciate every candidate who takes the time to apply, please be advised only short-listed candidates will be contacted