Are you passionate about delivering exceptional service while helping customers manage their financial commitments? We’re looking for dedicated professionals to join their collections team, where customer care meets results.

About the Role:

• Engage with clients to arrange payment plans and resolve outstanding balances.
• Apply your strong communication and problem-solving skills to deliver exceptional service while achieving collection goals.
• Manage overdue accounts with professionalism, ensuring accurate records and timely follow-ups.
• Work closely with internal teams to support positive customer experiences and effective resolutions.

What You’ll Bring:

• Strong communication and negotiation skills
• A customer-first mindset with a calm, confident phone manner
• Experience in collections, call centre, or customer service roles
• Ability to manage multiple systems and tasks efficiently
• Strong interpersonal and customer service skills, with the ability to handle sensitive financial conversations.

If you're ready to take the next step in your collections and customer service career, apply now! This is a fantastic opportunity to join a supportive team
For any questions about the role, please contact Vanessa at [email protected] or call 0408 920 345.