Manage accounts receivable and billing processes

Provide reception support and exceptional client service

Supportive team culture with regular wellbeing initiatives

About the Company

Pulse Anaesthetics provides specialised anaesthetic services focusing on safety, precision, and patient care. Housed in a stunning heritage building near the vibrant Hutt Street in Adelaide CBD, their team collaborates closely with hospitals and medical practitioners to ensure seamless anaesthesia management while upholding exceptional standards of care. As a benefits-driven organisation, Pulse Anaesthetics prioritises its employees, fostering a supportive workplace with exceptional staff practices.

About the Role

The Accounts Administrator plays an essential role in supporting the central administration and billing function of Pulse Anaesthetics. Working closely with doctors, health funds, Medicare, and patients, this position ensures accounts are processed accurately, efficiently, and in line with policy and compliance standards. The role requires a balance of customer service, attention to detail, and strong administrative skills, contributing to the smooth financial operations of the organisation.

Duties

Monitor and action incoming ‘Accounts’ emails

Process accounts payable and receivable, including receipting payments (EFT, cheque, credit card, etc.)

Liaise with health funds, Medicare, and Workcover agencies regarding unpaid/rejected accounts

Contact patients to provide cost estimates of anaesthetic services post-surgery

Follow up overdue, written-off, or un-invoiced accounts and prepare reports as required

Liaise with doctors and collection agencies regarding debt collection

Prepare banking, balance tills, and perform bank runs as required

Process doctors’ billings in a timely manner, ensuring MediTrust alerts are maintained

Update and maintain systems with new entries and accurate data

Assist team members with invoicing, receipting, batching, and problem accounts

Provide efficient, professional, and friendly customer service

Support training of staff and provide guidance with accounts processes

General administration duties, including answering phones, updating patient details, and adhering to confidentiality requirements

Skills & Experience

Prior experience in accounts, billing, or customer finance

Strong communication skills, both written and verbal, with an excellent phone manner

High level of accuracy, attention to detail, and ability to maintain confidentiality

Strong computer skills, with competency in Excel

Ability to prioritise tasks and manage competing deadlines

Ability to work independently and collaboratively within a team

Problem-solving skills and a proactive approach

Knowledge of healthcare systems, Medicare, and health funds (desirable)

Culture & Benefits

Wellbeing Program: Monthly activities during and after hours

Performance Bonuses: Annual reviews linked to rewards

Salary Reviews: Competitive annual salary adjustments

Recognition: Celebrate individual and team achievements

Team Events: Regular bonding activities and workshops

Emotional Intelligence: Bi-monthly development workshops

Annual Winery Day: Exclusive staff and doctor event

Birthday Perks: Celebrate your special day

Service Awards: Honour long-standing contributions

Fun Culture: Supportive, inclusive, and vibrant team spirit

Monthly Socials: End-of-month drinks with staff and doctors

How to Apply

Click APPLY to submit your application, including a cover letter and CV, in one document in Microsoft Word only. Applications can be addressed to Megan Nicholson or Tanisha Connelly quoting reference numberJO-2509-11101. Telephone enquiries are welcome at (08) 8100 8877.