📍 Location: Richmond, Melbourne

At easykind, we’re building a workplace that blends innovation, patient care, and community. Technology is at the heart of how we connect and deliver impact—and we’re looking for a Systems Administrator who will keep things running smoothly, support our people with genuine care, and bring energy to solving technical challenges.

What you’ll do:

In this role, you’ll be the friendly first stop for IT support at easykind. You’ll play a key role in ensuring our systems run seamlessly, while empowering our team to use technology with confidence.

Your day-to-day will include:

• Providing Level 1 and 2 IT support across hardware, software, and network issues.
• Troubleshooting and resolving problems with Windows, macOS, and cloud-based tools.
• Supporting system administration, integrations, reporting, and technical documentation.
• Managing project plans, schedules, and IT-related documentation.
• Training and supporting staff in easykind’s technology stack.
• Maintaining network security and helping embed cybersecurity best practice.
• Collaborating with our IT team and broader departments to meet business needs.

What you bring:

• Strong knowledge of Windows and macOS operating systems.
• Familiarity with Google Workspace, Slack, Salesforce, and common business apps.
• Basic networking know-how (TCP/IP, DNS, DHCP).
• Excellent communication and a genuine customer-first mindset.
• Confidence working independently and collaboratively.
• Experience with cloud-based solutions.
• Ability to translate “tech-speak” into clear, simple language.

Bonus points if you have:

• Experience coordinating IT infrastructure projects.
• Knowledge of desktop/laptop lifecycle management.
• Exposure to ITIL-based service management.
• Familiarity with remote support tools (TeamViewer, AnyDesk, RDP).
• Hands-on experience with mobile device management (MDM).
• Understanding of cybersecurity practices.
• Strong organisational and time management skills.
• Curiosity, adaptability, and an enthusiasm for learning.

Why you’ll love working with us:

• At easykind, it’s not just about the work—it’s about the way we do things. You’ll join a supportive, collaborative team that values authenticity, wellbeing, and growth.

Here’s what we offer:

• Flexible working arrangements, including work-from-home opportunities.
• A supportive team culture that reflects the easykind way—open, collaborative, and people-first.
• Access to mental health and wellbeing programs.
• Service recognition awards to celebrate milestones.

👉 If you’re excited by technology, thrive on problem-solving, and want to be part of a team that values both innovation and people, we’d love to hear from you!

📩 Apply now and let’s make technology work the easykind way.