Our Client:
We are partnering with a member-focused organisation that values professionalism, collaboration, and people-first service. They are seeking an enthusiastic and organised Administration & Membership Support Officer to join the team full-time and play a key role in keeping day-to-day operations running smoothly.

The Role:
This hands-on role is pivotal in supporting both the executive and membership teams. You will manage administrative processes, assist with member services, and contribute to a professional, energetic, and collaborative environment.

Key Responsibilities:

• Provide administrative support including data entry, filing, document preparation, and formatting.
• Manage front desk enquiries and incoming calls with excellent customer service.
• Prepare legal documents for hearings and tribunals.
• Support training and induction programs, including materials and equipment.
• Organise meetings and events, including room setup, catering, and RSVPs.
• Respond to member queries, manage records, and assist with payments and refunds.
• Assist with CRM and workflow platforms; contribute to system and process improvements.
• Support ad hoc administrative tasks, travel bookings, and courier services as required.

About You:

• Minimum 2 years experience in administration or membership support.
• Technically savvy with the ability to quickly learn new systems.
• Flexible, adaptable, high-energy, and proactive
• Exceptional verbal and written communication
• Strong organisational skills and a commitment to customer service excellence.
• Professional, courteous, and a collaborative team player.

Why This Role:
You will join a supportive, high-performing team where your contribution makes a real difference. This is an excellent opportunity to thrive in a fast-paced, people-focused environment while developing your career in administration and member services.

Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your application, and please let us know if you require any adjustments when dealing with us.

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