We’re looking for a hands-on Assistant Manager to join our Braddon team.

Waves Carwash is a successful Canberra-based business with three locations and plans to expand further across and beyond the ACT. We pride ourselves on quality client service, a supportive workplace, and recognising the efforts of our team.

This is a small team environment where you’ll lead by example — working side-by-side with your team while also assisting in site leadership and operations. For the right person, this role offers a strong pathway into senior management as our business grows.

Key Responsibilities

Actively work with the team daily to ensure smooth site operations

Supervise and motivate team members to achieve targets and deliver excellent service

Contribute to daily meetings and ensure policies and procedures are followed

Assist with rostering, stock management, and reporting

Handle customer feedback and resolve issues on the spot

Identify and report any machinery or operational issues

Attend management meetings and contribute to site performance reviews

About You

Minimum 2 years’ experience in a team environment, ideally in a supervisory or senior role

Experience in retail, hospitality, or customer service

Strong communication and leadership skills with a hands-on approach

Ability to juggle multiple tasks and work in a fast-paced environment

Comfortable with KPIs, reporting, and basic staff cost management

Proficiency in Microsoft Word and Excel

A proactive, positive attitude and willingness to grow with the company

Why Waves Carwash?

Hands-on leadership role in a supportive, close-knit team

Be part of a business that’s expanding in and out of the ACT

Recognition and rewards for your contributions

Opportunities for career growth into senior management