Events Facilities and Bookings Support Officer

Salary: $73,089.64 per annum pro rata
Closing: Friday 26 September 2025
Part Time (35hrs p/w) - Permanent

Join Our Major Events Team!

We’re looking for an enthusiastic and experienced administrator to support our vibrant Major Events team. This role provides high-quality customer service, booking advice, and general administration across a diverse range of venues, including the Shepparton Showgrounds, Tatura Park Equestrian and Events Centre, and Victoria Park Lake event spaces.

Reporting to the Coordinator – Event Venues and Business Events, your key responsibilities will include:

Delivering exceptional customer service and information to current and prospective clients and the community regarding Council’s event venues.

Managing the booking system for event venues, including liaising with hirers about venue availability, fees and charges, and hire terms and conditions as well as managing other event booking services such as Town Entry Signage, Town Entry Banner Flag Program.

Preparing and distributing booking documentation such as Hire Agreements, Event Confirmations, and financial paperwork.

To be successful in this role, you will bring:

Proven experience in a general administrative role.

Excellent customer service and communication skills.

Strong organisational skills and the ability to manage priorities effectively.

High-level proficiency in the Microsoft Office suite and a willingness to learn new software.

The ability to work independently and collaboratively within a team.

A commitment to continuous improvement and delivering quality services.

Experience in bookings and events is highly desirable, but we welcome applicants who are passionate about community engagement and possess strong organisational and communication skills.

For further information about this position, please contact Brooke Brassil, Coordinator - Events, Venues and Business Events, on (03) 5832 9851.