Job description

Are you a dedicated and compassionate individual with a passion for making a difference in the lives of others? Altido Consulting Services is seeking a motivated and experienced Service Coordinator (NDIS) to join our team and play a crucial role in providing high-quality support services to our valued clients/participants. If you have a strong background in community services, excellent communication skills, and a commitment to enhancing the well-being of vulnerable individuals, this opportunity is for you.

About us:

Altido Consulting Services (Altido) is an approved provider of NDIS (National Disability Insurance Scheme) and Veterans Home Care and offers Allied Health services. Altido was established in the year 2013 and has been present in the industry for over 10 years.

As a dedicated and compassionate NDIS (National Disability Insurance Scheme) provider Altido plays a pivotal role in enriching the lives of individuals living with disabilities and their families.

We recognise that every person's needs are different, and we tailor those services accordingly. Our commitment to individualised care is unwavering. We exemplify the qualities and values that are essential in making a real difference in the lives of those we serve.

Key Responsibilities:

As a Service Coordinator, you will:

Support people living with disabilities in achieving their goals and enhance their independence​

Complete the onboarding process for new clients

Coordinate and schedule support services/activities in accordance with established serviced plans and organisational policies.

Coordinate and link informal, funded, and mainstream services​

Ensure high-quality, individualised support services​

Foster strong community relationships and partnerships​

Monitor and assess the quality of care provided, identifying areas for improvement, and implementing changes as needed.

Maintain compliance with WHS and NDIS standards​

Regular Spot Checks must be carried out

Provide administrative support as needed, including creating service agreements and ensuring alignment between the agreements and actual support shifts

Be available to cover last-minute shift cancellations when required

Attend marketing events to promote Altido’s support work and Allied health therapy services

Conduct cold calls to previous clients to explore their interest in re-engaging with our services or discuss any additional support they may require.

Manage the after-hours phone and respond to calls as required as well as process urgent work requests that may arise after hours, ensuring timely follow-up and documentation.

Qualifications and Experience

· Minimum Certificate III in Community Services or equivalent work experience

· Driver's License and comprehensively insured private vehicle as well own vehicle.

· Knowledge of the NDIS sector and related issues.

· Proven ability to assess, plan, implement, and evaluate support services.

· Strong interpersonal and communication skills, both written and oral.

· Computer literacy and analytical abilities.

. NDIS Worker Screening Check and WWCC

What We Offer/Benefits:

- Flexible work schedule.

- Opportunities for professional development and training.

- A supportive and collaborative team environment.

- The chance to make a real difference in the lives of individuals with disabilities.

- A fulfilling role in a supportive and caring environment.

How to Apply:

If you are a caring and dedicated individual with a passion for making a positive impact on the lives of individuals with disabilities, we would love to hear from you. Please submit your resume to [email protected]. For further information or if you would like to discuss the job opportunity in more detail feel free to get in touch with Altido’s Team Leader on 0499 022 372.

Join our team at Altido and become a part of an organisation that values compassion, integrity, and making a meaningful difference in the lives of those we serve.

Altido is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Type: Casual

Pay: $36 - $38 per hour

Expected hours: 35 per week

Work Authorisation:

Australia (Preferred)

Work Location: In person