Job description:

JAK Automotive Services is a busy, fast-paced independent workshop located in the heart of Alexandria, Sydney.
We're a small, tight-knit team that works on everything from old classics and daily runabouts to high-end European luxury vehicles. No two days are the same here and we like it that way.

We're looking for a reliable, organised, and customer focused Admin/Receptionist to join our growing team. If you've got strong communication skills, a great attitude, and you enjoy keeping things running smoothly, we want to hear from you.

What You'll Do

Be the first point of contact for customers (in person, phone, and email)

Book appointments, manage the diary, and maintain accurate records

Liaise with mechanics to keep customers updated on their vehicles

Prepare invoices, quotes, and job cards

General admin and reception duties to support the smooth running of the workshop

Provide friendly, professional customer service every time

Handle phone answering, customer service, data entry, appointment scheduling, and filing & documentation

What Makes You a Great Fit

Previous experience in reception, administration, or customer service (automotive background is a big bonus but not essential - Salary aligned with experience)

Strong organisational and multitasking skills

Excellent communication and people skills – you're confident dealing with everyone from first-time car owners to car enthusiasts

Comfortable using computers (Microsoft Office, Booking Systems, Supplier Portals)

Ability to work independently and as part of a small, busy team

Current driver's licence

Automotive industry experience preferred but not essential

Why Join Us?

Competitive pay – we value your time and skills

Work with a down-to-earth, supportive team that loves what they do

Variety every day – from Daily Runabouts to brand new prestige cars, you'll see it all

Convenient Alexandria location with easy transport links

Opportunity to grow with a busy, well-respected local workshop

Job Type: Full-time

Work Location: In person