About the role

We are seeking a Studio Sales Associate & Administrative Assistant to join our friendly team at Club Pilates Springwood. This part-time contract role (20–25 hours per week) is perfect for someone who enjoys connecting with people, thrives in a community-focused environment, and is motivated by sales success.

You’ll play a key role in welcoming new members, supporting current ones, and keeping our studio running smoothly. The role combines customer service, sales, and administration, with opportunities to contribute to studio events and community outreach.

What you’ll be doing

Providing warm, professional assistance to members and prospects, including explaining membership options, recommending classes, and helping with enquiries

Handling membership sales: calling and following up leads, converting enquiries into memberships, and consistently meeting sales targets

Managing payment transactions and membership accounts with accuracy

Ensuring the studio is always welcoming, well-organised, and presentable

Assisting with general administration such as data entry, email management, and responding promptly to enquiries

Supporting promotional activities and community events alongside the studio team

Contributing to a positive, customer-focused work environment where members feel valued and supported

What we’re looking for

1–2 years of experience in sales or customer service (fitness, wellness, or studio environment experience is highly regarded)

Strong interpersonal and communication skills, with a friendly, approachable style

Organisational skills with excellent attention to detail

Ability to call and follow up leads, drive membership sales, and work towards clear sales targets

Competence with client management software and basic office programs

A passion for health, wellness, and community, with a genuine interest in helping others achieve their goals

Ability to work independently and as part of a supportive team

Flexibility to work evenings, weekends, and varying shifts in line with studio operations

Legal right to work in Australia

Someone who is available for IMMEDIATE START

What we offer

At Club Pilates Springwood, we are proud to provide a positive, supportive environment not only for our members, but also for our team. You’ll enjoy:

$30-35 per hour + superannuation

Generous staff discounts on memberships and retail

Flexible hours with some work-from-home opportunities (by negotiation)

Free onsite parking and easy access to public transport

Ongoing coaching and opportunities for professional development

The chance to be part of a welcoming, community-focused, family-run studio

About us

At Club Pilates, we believe Pilates is for everybody. Our locally owned and family-run studio in Springwood offers state-of-the-art equipment and a wide variety of classes that build strength, mobility, and confidence at every age and fitness level.

More than just a workout, we’re a supportive community where members and staff alike feel welcomed, valued, and empowered.

Apply now

If this sounds like the role for you, apply now for this exciting opportunity to become our Studio Sales Associate & Administrative Assistant.

For questions or a confidential chat, please contact Bree Britten on 0447 886 571.