· Settlement Engagement & Transition Support (SETS) Coordinator

· Permanent Part-Time (70 hrs p/fortnight or job share available)

· SCHADS Award Level 4

IWA Australia is seeking a part-time Settlement Engagement and Transition Support (SETS) Coordinator to join our Settlement Team in Roselands NSW. This is a permanent part-time 70 hours per fortnight position or flexibility/reduced hours can be offered and accommodated for the right candidate(s).

The successful candidate will be required to assist the newly arrived humanitarian entrants. You will increase eligible settlement clients’ independence, knowledge and ability to navigate and access mainstream services and promote self-reliance.

This role involves working alongside IWA Australia staff, clients, community leaders, cultural organisation’s, and other stakeholders to support our new arrivals including new emerging communities that provide cultural activities community programs and events.

The ideal candidate is passionate about community building; has a strong understanding of the cultural nuances of the communities we serve.

Client services responsibilities

· Provision of casework services to individuals/families who are eligible SETS clients.

· Provision of culturally and linguistically considerate orientation information and development of life-skills to groups of SETS clients.

· Referral of SETS clients to mainstream, internal and external community service providers.

Community advocacy

· Provide advice to IWA Australia staff and teams about the needs, priorities and experiences of communities, based on own lived experience and that of their community members.

· Review and provide feedback about services and programs designed by IWA Australia to ensure support is accessible, culturally appropriate, and informed by lived experience.

· Provide advice, based on lived experience, to other stakeholders that offer services to diverse communities.

What qualifications and skills do I need?

You should be comfortable working in a fast-paced environment and possess effective communication and interpersonal skills. In addition to having a confident and positive personality, you will have:

· Proficient language skills; reading, writing, and speaking

· A valid NSW Driver’s License.

· Demonstrated ability to represent IWA Australia professionally in various contexts.

· Sound and accurate knowledge of Australian culture and systems relevant to client settlement.

· A demonstrated commitment to working with all community members, regardless of cultural and religious affiliations, and a commitment to social justice and human rights.

· Excellent records management and general administration experience, along with proficiency in MS Office and advanced computer literacy.

· Ability to communicate in a second language is desirable

The successful candidate will be required to have a valid driver’s license, a police check, NDIS clearance and a Working with Children Check.

How do I apply?

Please email [email protected] with a copy of your cover letter demonstrating your suitability for the position and resume.