Experienced Dental / Medical Receptionist, with Excellent Customer Service Skills, needed…

If you are well-organised, friendly, vibrant, passionate, confident, and reliable, we would love to welcome you to our friendly and supportive team!

We have positions available for highly motivated, enthusiastic, kind, and personable dental team members with excellent communication skills—individuals who recognise and appreciate the importance of this role.

Our family-focused practice fosters an incredibly supportive organisational culture and is committed to encouraging all staff in their personal and professional development. We have a kind, friendly, fun-loving, hard-working, and professional team that values collaboration to deliver the best possible experience to our patients.

About this role

These roles involve

Greet patients upon arrival at the clinic or by telephone, manage patient appointment bookings, and provide follow-up phone calls as required.

Collect patient information and liaise with dental suppliers, pathology, general practitioners, radiology and other health professionals and support services.

Assist with copying, filing and maintaining documents and dental health records.

Dental Receptionists need to have excellent communication and customer service skills, both in person, in writing and over the phone. Time management skills are also crucial for Dental Receptionists as they need to understand dental procedures and their duration when scheduling patient appointments.

To be successful in this position, you will need to have,

Previous experiences in Dental Reception duties (a huge bonus)

Great attitude toward teamwork

An ability to learn quickly and be self-motivated

Genuine care and empathy for others

Great communication skills

Be well-presented, punctual, reliable, and professional

Superior organisational skills & attention to detail

Strong work ethic and ability to multitask with time efficiency

First aid certificate (is a bonus but not an absolute requirement)

Customer service experience

Vaccinated against COVID-19, Hepatitis, and up to date with all childhood vaccinations, including tetanus & Whooping cough.

Have the integrity to want to help others! TEAMWORK!

Ongoing training will be provided, and an opportunity to progress into a higher position.

If this sounds like you, please click the "APPLY" button now and send through your resume and a cover letter outlining your interest in and suitability for the role.