About the role

An exciting opportunity has arisen for an experienced Administration Assistant with NDIS experience to join the team at Get Real International in Slacks Creek, Queensland. In this full-time role, you will be providing comprehensive administrative support to the busy NDIS division, ensuring the smooth and efficient running of day-to-day operations. Some of the role will involve general P.A tasks for the CEO.

What you'll be doing

Providing a wide range of administrative duties including data entry, calander managment, email monitoring and responding, Online filing, document management and correspondence, invoicing, Service Agreements and Participant administration support.

Liaising with clients, stakeholders and team members to address inquiries and provide outstanding customer service

Supporting the NDIS team with scheduling, travel arrangements and other organisational tasks

Assisting with the preparation of reports, Service Agreeements, understanding the NDIS pricing guide and how to invoice and naviagate Agency managed NDIA participants is essential. Including compliance processes.

Contributing to continuous improvement initiatives and implementing process efficiencies

Maintaining confidentiality and following strict data protection protocols

What we're looking for

Minimum 2 years' experience in an administrative role, with an NDIS or disability services environment with a Registered provider, is essential.

Experience communication and supporting participants with complex needs, and preferably families and young people, confidence in doing this.

Strong organisational and time management skills with the ability to prioritise competing demands

Excellent written and verbal communication skills with a professional and friendly telephone manner

High level of computer literacy, including proficiency in Microsoft Office suite, Sharedrive, social media, and other IT systems including accounting software Xero.

Ability to work independently as well as collaboratively within a team

Demonstrated commitment to providing exceptional customer service

Knowledge of NDIS policies, invoicing, procedures, compliance and reporting requirements

What we offer

At Get Real International, we are committed to providing a supportive and inclusive work environment that enables our employees to thrive. In addition to a competitive salary, we offer a range of benefits including:

Min of 4 days per week position, office based with Flexible work arrangements to support work-life balance

Ongoing training and development opportunities

Employee assistance program and wellbeing initiatives

Wonderful work satisfaction making such a difference in the community with the work we do.

About us

Get Real International is a leading provider of Mental Health/Wellbeing and NDIS services, supporting individuals with a range of MH Concerns and disabilities to live their best lives. With a strong focus on empowerment, innovation and community, we are dedicated to making a positive difference in the lives of our clients. Join our passionate and growing team and be a part of our exciting journey.

Apply now to become our new Administration Assistant/P.A with NDIS experience.