Are you a seasoned claims professional looking for a role where you can truly make an impact? This established brokerage, part of the Steadfast network and trusted by clients for decades, is seeking a Claims Manager to join their supportive team in the western suburbs.

With a strong reputation this business has built a culture that people stay.. You’ll be joining a close-knit team , backed by a broader group of insurance professionals across the business.

What you’ll be managing:

• Lodgements through to Settlements
• A predominantly SME portfolio, with some larger corporate clients.
• A strong mix of high-end commercial and motor claims.
• Plenty of blue-collar clients—fleets, decent-sized tradies with multiple employees, and commercial property.
• The occasional ISR claim, keeping things interesting and technically challenging.

What’s on offer:

• Work with a highly respected, long-standing brokerage with decades of success.
• Take ownership of a diverse portfolio, managing high-end commercial claims
• Be the go-to expert for complex, technical cases - your expertise will be valued every day.
• Flexibility to work from home 1–2 days a week once you’re settled in.
• A warm, collaborative team culture where tenure is high and people genuinely enjoy coming to work.
• A diverse team across age groups and experience levels - expect a supportive, balanced workplace.

About you:

• You bring solid experience handling commercial and/or motor claims. (experience in a brokerage is a must)
• You thrive on solving complex problems and being the trusted technical specialist.
• You value working in a stable, respectful environment where your contribution is recognised.

This is more than just another brokerage role, it’s a chance to step into a business where staff are supported, and culture is front and centre.

Apply Now or call Nathan Anning on 0404 891 108

#SCR-nathan-anning