About us

Brisbane North PHN is committed to improving health outcomes through strong partnerships and innovative primary health care solutions. We’re an organisation that values Integrity, Diversity, Courage, Collaboration, and Impact – and we’re looking for someone who shares those values.

About the role

Thrive in high demand areas of Urgent Care and After-Hours Care. Guide a high-performing team to coordinate and support evidence-based, community-focused healthcare. You will lead and manage the full commissioning cycle, monitor policy developments and work collaboratively with stakeholders to strengthen care pathways and raise service awareness. Oversee project management and reporting and represent the organisation at all levels while supporting broader Integrated Care priorities. This role is formally known and previously advertised as Team Leader – Urgent and After-Hours Care.

Key Responsibilities:

• Lead the full commissioning cycle - including planning, service design, procurement, contracting, monitoring, evaluation, budget management, and continuous improvement
• Project management - develop plans, meet project deliverables and outputs, ensuring outcomes and processes are recorded and evaluated
• Provide expert guidance in the areas of urgent care and after hours (in a healthcare context)
• Provide leadership, support and develop team members
• Strengthen coordination and navigation of the healthcare system by working collaboratively with stakeholders to support evidence-based care pathways based on community needs, continuity of care and collaboration between services
• Build awareness of services through working collaboratively with stakeholders
• Monitor key policy developments in the areas of Urgent Care and After-Hours Care
• Meet reporting requirements relevant to the Urgent Care and After-Hours Care function
• Represent the organisation on relevant committees, advisory groups, and events on a local, state-wide and national level

About you

The Brisbane North PHN Leadership Capability Framework applies to all roles within the organisation. Applicants must address these capabilities.

• Demonstrated experience in healthcare is essential, preferably in a clinical setting and/or with clinical governance experience
• Thrive in a high demand work environment and be comfortable having robust conversations
• Proven positive leadership capabilities in managing teams, complex contracts and/or service providers
• Be proactive, adaptable and resilient; values personal development opportunities
• Engage with others at all levels with respect, collaboration and cultural sensitivity
• Drives innovation - contributes to our culture of continuous quality improvement
• Shapes systems - works productively within internal and external systems and networks

Why Join Us?

At Brisbane North PHN, you’ll be part of a values-led team where people and purpose come first. We offer meaningful work that directly contributes to better health outcomes in our community, alongside a supportive and flexible work environment.

Here’s what you can expect:

We offer meaningful work, a values-led culture and a strong focus on people. Benefits include:

• Purpose-led work that delivers real community impact
• Hybrid flexible work and wellbeing support
• Salary packaging with generous NFP tax concessions
• 5 weeks’ annual leave + 17.5% leave loading
• Annual PD funding to support your growth
• Modern office-based Northside of Brisbane
• Access to EAP for you and your family

Ready to Make an Impact?

Apply now with your resume and a brief cover letter (max. 2 pages).

Direct any queries to [email protected]

Review the position description – copy and paste the URL into your browser: https://brisbanenorthphn.org.au/web/bnphnadmin/assets/edit/389344-PD_TeamLeader_UrgentAfterHoursCare_August2025

Salary $115,000 base + Super + Salary Packaging – Permanent Full Time

Applications will be reviewed as received, and we may close the advertisement prior to the closing date (15 September 2025) if a suitable candidate is identified.

Brisbane North PHN is committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, and those with lived experience of mental illness.