Join Our Team: MCAS Generalist Case Worker

Make a Difference in the Lives of Vulnerable Individuals and Families

Are you passionate about helping those in need? Do you have the skills and experience to support people through complex challenges? We’re looking for a dedicated MCAS Generalist Case Worker to join our team and make a meaningful impact in the community.

About the Position: As an MCAS Generalist Case Worker, you’ll support individuals and families who are facing significant challenges such as domestic and family violence, mental health issues, drug and alcohol dependency, homelessness, and financial distress. Your role will involve working with clients aged 16 and over, including children in their care, to provide intensive, holistic support in times of crisis.

Key Responsibilities:

Provide case management to clients dealing with complex, multi-faceted issues.

Offer emotional and practical support to vulnerable individuals and families.

Assist clients with crisis intervention, advocacy, and referrals to appropriate services.

Work collaboratively within a supportive team environment.

Maintain accurate case documentation and communicate effectively with clients and service providers.

What We’re Looking For:

Essential Qualifications/Experience:

Relevant qualifications or experience in case work.

Knowledge of social issues impacting the community (e.g., domestic violence, mental health, addiction).

Empathy, strong communication, and negotiation skills.

Ability to work independently and as part of a team.

Current Driver's License.

Desirable Qualifications/Experience:

Experience in case management.

Understanding of community sector resources and government departments.

Familiarity with issues related to domestic violence, substance abuse, mental health, and family breakdowns.

Why Join Us?

Wages: Competitive salary based on experience, Social, Community, Home Care and Disability Services Industry Award

Hours: Hour are negotiable, for the right applicant.

Salary Packaging: MCAS offers salary packaging options (subject to financial advice).

Job Security: Ongoing role with 6 month probation period.

Supportive Work Environment: Be part of a compassionate team, with a commitment to the professional development and well-being of staff.

Additional Information:

Appointment: Subject to employment screening, including Working with Children Check, National Police Check, and Medical Declaration.

Award: SCHADS Modern Award 2010, ensuring all employment conditions are met under the National Employment Standards.

How to Apply: If you are ready to make a difference, apply today and help us provide crucial support to those who need it most. We look forward to hearing from you!

Submit your resume and cover letter outlining your experience to [email protected]

Applications Close 15th September 2025

MCAS is committed to fostering an inclusive, respectful, and supportive work environment for all employees.