RARE OPPORTUNITY to join our busy and modern multi-location denture clinic and lab! We are seeking an enthusiastic and professional Patient/Client Service Coordinator to join our amazing team. You'll be part of a wonderful group with a strong sense of teamwork and camaraderie.

At our clinics, we pride ourselves on being at the forefront of denture technology and patient care. We're a friendly, tech-savvy group committed to providing individualised treatment and fostering a highly professional work environment. Our staff are known for their strong work ethic and dedication.

About the Role:

As our Clinic & Lab Coordinator, you will be the welcoming face and voice of our clinics. Your responsibilities will include, but are not limited to:

Greeting and welcoming patients into the clinic.

Building rapport with patients.

Attending phone calls and emails in a timely manner.

Scheduling and managing the appointment book.

Communicating and explaining treatment plans to patients.

Patient recall management.

Specialist referrals and Lab work coordination.

Receiving payments, invoicing and bank reconciliation.

Managing and ordering stock.

Lab Work Management.

Maintaining rigorous hygiene protocols for both the clinic and lab.

About You:

We are seeking a candidate who:

Has a minimum of 2 years in the dental and/or medical industry

Possesses a highly professional demeanour and great personal presentation.

Has the ability to think on your feet while maintaining an eye for detail.

Possesses a passion for holistic patient care.

Is willing to work in a collaborative and dynamic team.

Has sound computer skills; experience with D4W and Outlook is essential

Also, experience with Xero, Zoho CRM and Whatsapp is advantageous

What We Offer:

For the right candidate, we offer:

Well Above Award Remuneration + Performance-Based Incentives + Super.

High professional growth and career progression.

Professional training and development.

An opportunity to work with the latest in 3D dental technology and techniques in a comfortable, boutique, and friendly setting.

A friendly and supportive team to work with.

Your CV and cover letter should outline how your past experiences make you the ideal candidate for this position. Only complete applications will be considered.