• 2-Year Maximum-Term, Full-Time opportunity
• Organisation with an award-winning culture that values diversity and inclusion
• $157,993 Total Remuneration Package (inclusive of 12% superannuation)

Join us on a mission to drive growth and effectiveness through transformative change. We're seeking a dynamic Change Manager passionate about guiding organisations through large-scale customer projects, fostering a culture of adaptability, engagement, and continuous improvement, both internally and with external stakeholders.

This high-visibility role demands experience in leading change across diverse stakeholder groups within complex, large-scale environments.

About us
We're on a mission to create a brighter future, where you can be a change maker at the actual source. We're one of Australia's largest water utilities with over 30% of Victoria's population relying on us for their essential water and sanitation services.

Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you'll be inspired and challenged to grow alongside us.

We're committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management.

About the Role
This 2-year maximum-term opportunity involves coordinating and executing change management initiatives within our Customer Transformation and Technology team. You will support the successful deployment of systems such as Works Portal and Land Development, engaging stakeholders from frontline teams to executives, developing tailored change strategies, and ensuring seamless adoption.

Key Responsibilities

• Lead Change Delivery: Drive end-to-end change initiatives, including the implementation and ongoing support of Works Portal and Land Development with ability to anticipate the impact on people and processes.
• Develop & Execute Change Strategies: Craft innovative plans and support with the execution of encompassing communication, training, and stakeholder engagement.
• Stakeholder Engagement: Build strong, trust-based relationships across all levels, particularly with external partners to the business.
• Assess Impact & Readiness: Conduct impact assessments, risk analysis, and develop mitigation strategies.
• Training & Communication: Design and assist with delivering compelling programs to promote adoption and reduce resistance both within Yarra Valley Water and our external Customers.
• Cultivate a Continuous Improvement Culture: Identify and act on opportunities for process and systems enhancement.
• Deliver required change management artefacts and/or material to assist in the delivery of core projects.
• Provide input, support and attend if required project Steering committees.

About You

• Extensive experience in change management, with a solid track record of leading large-scale digital transformations.
• Experience managing technology implementations, especially in customer service, field services or similar environments.
• Bachelor's degree in Business, HR, IT, or related fields.
• Change management certification such as Prosci, APMG, or equivalent.
• Exceptional interpersonal, communication, and stakeholder engagement skills.
• Strong analytical and problem-solving abilities.
• Familiarity with Agile methodologies and ways of working.
• Proven leadership skills, particularly in guiding cross-functional teams.

Key Skills

• Proven experience managing change in large scale digital transformation and complex cybersecurity projects.
• Influencing large teams through security and infrastructure upgrades.
• Developing and applying effective change management strategies and impact assessments.
• Translating technical concepts for non-technical stakeholders.
• Building relationships across all levels, including senior management.
• Managing project risks and ensuring timely delivery.

To view the full position description, click HERE.

Why Yarra Valley Water?
We celebrate and encourage new thinking at every level. Creating opportunities for you to grow - both professionally, and personally. When you flourish, we all do.

• $157,993 Total Remuneration Package inclusive of 12% superannuation
• Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE.
• Free and secure on-site parking with on-site café at our Mitcham office
• 14 weeks paid leave parental leave
• 15 days paid personal leave, which can be used for caring, wellbeing, mental health, menstrual or menopause
• Request to swap certain public holidays for another day of paid leave

To read more about our benefits and culture, read our employee handbook HERE.

Did you know?
Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.

How to apply
Applications should include a supporting Cover Letter and Resume.
Closing date: Thursday, 18th September 2025
This position is available for Yarra Valley Water employees and external applicants.

We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA+ community and people of all cultural backgrounds. If you need this information in an accessible format or would like to discuss reasonable adjustments during the recruitment process, please call 03 9872 2542 or email [email protected]. If you need any help with the application process or would like to discuss the recruitment process, please contact us via email [email protected].

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.