• Sorell based
• Permanent Part time 22.8 hours a week
• Week 1: Tuesday, Friday and Saturday; Week 2: Tuesday, Wednesday and Friday
• 30% staff discount in City Mission Op Shops
• Salary packaging benefits

Hobart City Mission Op Shops strive to reduce waste, provide quality second-hand products, and provide a place of connection and community engagement for customers and volunteers.

Income generated through Hobart City Mission Op Shops help to fund Hobart City Mission's programs, allowing us to support vulnerable people in our Southern Tasmanian Community. This means you can do a job you love whilst helping those in need!

There are eight (8) retail locations in Southern Tasmania (Glenorchy, Howrah, Rosny, Sorell, Hobart City, Moonah, Kingston and Huonville). Reporting to the Retail Coordinator, Op Shops, you will lead and supervise the Hobart City Mission op shop in Sorell. This role focuses on delivering excellent customer service, meeting sales targets, and fostering a welcoming environment for volunteers and customers alike.

Reporting to the Retail Coordinator you will:

• Build relationships based on trust and honesty with employees, volunteers, customers and donors
• Open and close the retail store and manage the POS system
• Maintain knowledge of floor inventory, rotate stock and assist customers in finding the best matches for their needs
• Acceptance of cash and product donations, determine pricing and display product
• Provide excellent customer service to donators and customers
• Manage the overall presentation of the store through visual merchandising and general housekeeping
• Coach and mentor volunteers
• Undertake volunteer orientations as required, maintain volunteer rosters, volunteer records and liaise with Volunteer Engagement team
• Bring your creative side to life by working with your team to create engaging displays which highlight quality stock and brand recognition

About you:

• Previous retail experience including using a POS and cash handling
• Manual handling knowledge and ability to lift at least 10kg
• Strong communication skills with the ability to genuinely connect with your customers
• Previous supervision or team leader experience
• Understanding of second-hand/circular economy/ Op Shop industry practices
• Knowledge, experience and understanding of volunteer management (desirable)

HCM actively promotes diversity and inclusion in recruitment and employment. We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people who identify as LGBTQI and people living with a disability.

Applications:

Applications must include a cover letter (1 Page) and resume outlining your suitability for the role. More information about the role can be found in the Position Description on our website. Applications can be made via Seek or by emailing [email protected].

If you’d like to chat about the role, call Jo or Angelica on 03 6215 4200.

The successful applicant must be able to acquire a National Police Certificate (no older than 6 months) and a current Working with Vulnerable People Registration (employment category). We look forward to hearing from you.

Applications close Wednesday 17th September at 10am.