Team Leader Data Intelligence
NSW Department of Customer Service
Posted 3 days ago
Team Leader Data Intelligence - Grade 9/10
Work Type: Temp up to 4 years
Location: Bathurst or Sydney
Closing date: 9th September 2025 [9:59am]
About the organisation
Spatial Services, a division of the Department of Customer Service is the key provider of spatial land information services in New South Wales.
Spatial Services' integrated framework connects the people of NSW to a comprehensive package of land and property services including property information, surveying and mapping.
Spatial Services' provides land information services to individuals, businesses, government agencies and non-profit organisations throughout NSW, Australia and internationally.
About the role
As the Team Leader Data Intelligence, you will manage and coordinate team operations supporting the sourcing, maintenance, presentation, and exchange of spatial and related information to achieve the required program outcomes in line with organisational objectives.
In this role, you will ensure that data is authoritative, accurate, current, and complete, meeting established specifications.
You will review and implement work management and administrative policies to maintain an effective operational framework.
Additionally, you will oversee systems and procedures to ensure data quality and service delivery, provide management reporting and advice on operational performance, and build and manage stakeholder relationships.
You will also contribute to program management activities, lead and develop your team, and support event and operational requirements in collaboration with the Team Leader Emergency Operations.
The ideal candidate will have:
- Relevant qualifications and/or extensive knowledge and experience in transformation of spatial data and spatial information management.
- Senior level experiences leading and managing a team.
- Excellent communication and customer relation skills.
- The ability to be flexible and adaptable to both a changing environment as well as priorities.
- The ability to solve problems and collaborate with others toward a common vision.
- Knowledge of and demonstrated experience in spatial information management.
Please note:
- The successful candidate will need to be eligible to apply and hold a security clearance.
- This position requires being on call on a rotational roster and may require working away from home attending Emergency Operations Centres on shifts of up to 5 days.
Salary Grade 9/10, with the base salary for this role starting at 129,464 base plus superannuation
Click Here to access the Role Description. For enquiries relating to recruitment please contact Vanessa Stanghieri via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: 9th September 2025 [9:59am]
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
About NSW Department of Customer Service
We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.
We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.
Come join us and influence the future of our great state.
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