Research Associate

Focused Financial Advice Pty Ltd
Newcastle, NSW
A$70,000-$100,000 p/a
Banking & Financial Services → Client Services
Full-time
On-site

Posted 8 days ago


Focused Financial Advice is a rapidly growing financial advice and licensing network in Australia, offering a supportive environment for advisers to develop their careers and deliver quality advice, while assisting everyday Australians in understanding their current financial position and obtaining expert financial advice from our licensed financial planners located across the country.

***Multiple Roles Available***

Financial advisers are the numbers people, we are the “people people”

Most people have never thought about retirement planning, nor is it an everyday topic. We are the people people, and the financial advisers we partner with are the numbers people. If you have the right personality and work ethic than everything else can be taught. We provide full training so that everyone is up to our standard of compliance.

Financial advisers are amazing at putting together complex investment strategies, but your average truck driver, tradie, nurse, or school teacher may not understand the importance of obtaining financial advice.

Our goal is to make the process of obtaining financial advice as painless and enjoyable as possible whilst working as a team and having fun.

Superannuation discovery is the first step in doing that. We help our clients in finding out the facts about their current superannuation and obtaining proper financial advice from a licensed financial planner who can help them meet their goals.

Responsibilities:

 Handle inbound and outbound calls with new and existing clients.

 Obtain and process personal information from our clients in accordance with Australian

privacy laws.

 Listen to customer needs and identify areas where our financial advisers could

potentially provide tailored solutions.

 Provide exceptional customer service.

 Work towards compliance and performance targets.

 Follow FFA policies and procedures, including record keeping and professional conduct requirements.

 Demonstrate the ability to problem-solve and effectively engage with customers

 Contribute to a fun, high-performance, and professional culture

You’ll thrive in this role if you bring:

 An enthusiastic and client-focused mindset

 Motivation to build a rewarding career in financial advice

 Willingness to develop your knowledge and skills

 Dedication to delivering value and support for clients

 Passion for helping people achieve their financial goals

 An openness to continuous learning and professional growth

What we offer in return:

 A permanent full-time position with offering attractive remuneration alongside genuine career progression. We strongly believe you should get out what you put in!

 Comprehensive paid training, plus ongoing development to help you succeed and grow.

 Clear career pathways and structured progression for those wanting to build a long-term career in financial services.

 Career progression opportunities within a growing business that invests in its people and prioritises promoting from within.

 A supportive and energetic environment with a culture that values delivering an exceptional client experience, teamwork, and high performance.

 Access to company incentives, team events, and employee benefits that reward commitment and success.

Face to face interviews only. We believe it is important for you to meet our team and see the environment in which you’ll be building a career.

Due to the nature of the position including handling our customer’s sensitive personal information, all final applicants for this position will be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position, though further information may be required. Each application will be considered on its merits.


About Focused Financial Advice Pty Ltd

Newcastle, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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