Customer Service Associate x 3 (Finance Graduates)

Location: Sydney CBD

Industry: Fintech| Investment | Superannuation

Employment Type: Full-Time | Entry-Level

Our client is redefining how people invest. As a fast-growing fintech innovator, they offer smart, accessible, and data-driven investment and superannuation solutions that empower their users to build real wealth. Their team is a mix of technologists, financial experts, and customer champions — and are on the lookout for bright minds who want to make finance work better for everyone.

About the Role
We're looking for Customer Service Associates who understand both finance and the importance of delivering exceptional customer experiences. These roles are ideal for recent finance or business graduates who want to kickstart their careers at the intersection of finance and technology.

You’ll be the first line of support for their clients — helping them navigate their investment and superannuation journeys, resolve queries, and understand their products and services with confidence.

What We’re Looking For
· A degree in Finance, Economics, Business, or related field
· Strong communication skills with a client-first mindset
· A genuine interest in investments, superannuation, fintech, and financial literacy
· Ability to simplify complex financial topics for everyday users
· Detail-oriented, organised, and able to multitask in a fast-paced environment
· Previous customer support or client-facing experience is a plus, but not required
· Superannuation experience will be highly regarded

What’s on Offer
· A chance to launch your fintech career with a high-growth investment platform
· Competitive salary and performance-based bonuses
· Professional development & training in finance, fintech tools, and client services
· Opportunity to grow into operations, product, or investment advisory roles
· Collaborative and supportive culture

Perfect for recent finance graduates who want to apply their knowledge in a modern, tech-driven environment while helping people make smarter investment decisions.

Flexible work options – 4 days Office/ 1 day WFH

Salary on experience -$60K-$70K + Super + a yearly bonus of $5K-$10K