Knoxfield | 2–3 days per week | Flexible Hours | Trade Industry

Be the hub of our electrical, automation & security team - keep our business running smoothly.

THE ROLE

Looking for a workplace where you’re valued, trusted, and supported?
Want a role where your organisational skills actually make a difference?
How about flexibility, variety, and the chance to be part of a family-run business that’s been thriving for 30+ years?

Then this could be the role for you!

Automation By Design currently have an opportunity for an experienced Office Manager/Business Administrator to join our Knoxfield team. This role is part-time (2–3 days per week), with flexible hours that can fit around school pick-ups or other commitments.

ABOUT US

We’re a family-owned electrical, automation & security business that’s been operating since 1994. Over 30+ years, we’ve built a reputation across Melbourne for exceptional service, technical expertise, and attention to detail.

At Automation By Design, people come first. We foster a supportive environment where our team feels valued, trusted, and proud of the work they do.

WHAT WE OFFER?

Flexibility with hours (between 7:30am and 5:00pm)

A family-run business where you’ll feel valued

Competitive pay (aligned with your experience)

Variety every day — no two days are the same

A positive, supportive culture — we look after our people

The chance to make the role your own and grow with us

YOUR DAY-TO-DAY

You’ll be the central point of contact, keeping things organised and running smoothly. A mix of admin, finance, and customer support tasks means no two days will look the same.

Your responsibilities will include:

Answering incoming calls and emails from customers, addressing inquiries, and resolving issues

Scheduling appointments and dispatching technicians to job sites

Using Xero for payroll, reconciliations, and supplier payments

Creating invoices directly from job notes and schedules in Fergus

Following up with clients on payments, reviews, and work enquiries

Reconciling invoices with service reports and resolving discrepancies

Preparing reports, forecasts, and keeping Excel spreadsheets up to date

Managing OH&S compliance, licences, and insurances

Organising office files, records, and supplies

General office support, filing, and administration tasks

(Optional) If you’re keen, you can also take the reins on our website, blog, and social media to help showcase our work and grow our brand presence

TO BE SUCCESSFUL YOU WILL NEED

Experience as an Office Manager, Service Coordinator, Senior Administrator, or Bookkeeper

Confident working knowledge of Xero

Strong computer skills (Excel, Word, Gmail, Cloud Systems, job management systems - Fergus experience preferred but not essential)

Excellent communication and organisational skills

Proactive problem-solver with great attention to detail

Honest, reliable, and a positive “can-do” attitude

Please note - this position is only open to applicants currently residing in Australia.

APPLY NOW

If you’re ready for a flexible, part-time role where you’ll be a key part of a supportive team, we’d love to hear from you!