Position Title: Coordinator - Physical Security Infrastructure
Employment Type: Permanent Full-Time (Multiple roles)
Salary Range: $84,436 - $112,331 per annum + 12% super and benefits (Health Mgr Lvl 1)
Location: NSW Ambulance State Operations Centre, Sydney Olympic Park
Application Close: Midnight on 16 September 2025

Newly created, permanent roles available within our NSW Ambulance Assets & Infrastructure team. If you're a physical security professional looking to make a real difference, this is your opportunity to step into a rewarding role with impact.

About NSW Ambulance

NSW Ambulance is an integral part of the NSW Health system that must work together seamlessly to deliver services to the community of NSW. We take a values-based leadership approach putting our people at the centre of everything we do, striving to deliver our mission of Excellence in Care through our CORE Values of Collaboration, Openness, Respect and Empowerment.

NSW Ambulance is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities to apply!

Whats on offer

• Permanent employment, providing job security and stability
• Excellent remuneration and leave support including annual, parental, carers and more
• Allocated Days Off (ADO) once a month take a paid day off
• Additional Public Holiday
• Generous salary packaging options to help you increase your take home pay: Up to $9k for living expenses + $2.6k meal & entertainment + novated leasing
• Staff Support Program - extensive free confidential and professional assistance for staff and their families
• Fitness passport, and medic-fit gyms at most locations - discounted gym membership that both you and your family can enjoy
• Discounted private health insurance
• Career development and growth opportunities
• Collaborative and supportive team
• Accessible via Public Transport

About the Opportunity
NSW Ambulance manages a diverse range of facility types at approximately 300 locations across the state and incorporates security arrangements at all sites in the form of electronic and mechanical access control, CCTV surveillance systems, intruder alarm systems, electronic safes, perimeter fencing and gates, secure rooms and other physical security infrastructure.

The Coordinator Physical Security Infrastructure is responsible for operating and maintaining physical and electronic security systems across a large statewide facility portfolio. Working as a key member within the Assets and Infrastructure team, the role operates amongst the complexities of Clinical Operations and their staff access to NSW Ambulance infrastructure, ongoing building programs of work, evolving technology platforms and operating system upgrades.

A key role of the position is to administer and maintain systems of electronic medication management infrastructure and to provide subject matter expertise to users of the system.

The position holder will also provide technical and operational advice to the Associate Director Assets and Infrastructure regarding security systems and the management of the buildings.

About you

We are looking for suitable candidates with below experience and skills:

• Hands-on and detail-oriented security professional with experience managing electronic and physical security systems across complex, multi-site environments.
• Knowledge of access control platforms like Inner Range (Integrity), DSX, and EKA Cyberweb, and are confident managing staff ID and proximity card systems to ensure safe and secure access.
• Experiences including managing and maintaining security infrastructure - such as alarms, CCTV, and electronic medication safes - alongside database administration, system upgrades, and support for both reactive and planned maintenance.
• You understand the importance of accurate access records, compliance with statutory and NSW Health policies, and the need for timely data retrieval and reporting for incidents and audits.
• Excellent communication and stakeholder engagement skills, and can clearly explain security procedures, support users, and advise on risk management strategies.
• You’re also comfortable working in a fast-paced, 24/7 operational environment and bring experience with asset management systems, policy implementation, and infrastructure support across a geographically diverse organisation.

How to apply

Please respond to the below two questions (max 4000 characters including spaces) and submit this with your CV and other required information.

Question 1: Can you share your experience in the maintenance, rectification and contract management of physical security systems including electronic and mechanical systems. What challenges have you encountered during the establishment of these contracts, particularly when working with stakeholders and business leaders?
Question 2: Sometime we're faced with unreasonable tasks or deadlines on our tasks/project. Explain about an important project you were working on that had an unrealistic deadline. What did you do? What was the outcome?

Need more information?

1. Click here for the Role Description and Position Conditions and General Information.
2. Learn more about careers at NSW Ambulance here

Additional Information

• Applicants will be assessed against the essential criteria articulated in Role Description.
• NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
• Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing.
• Eligibility lists and talent pools may be created and used to fill permanent or temporary vacancies over the next 18 months at the same, or other locations, that are at the same grade and capability level.

Contact People
Please contact Ravindran Gounder (Ravi) on [email protected] if you have any questions about this role.
For Aboriginal candidates who would like to talk to NSW Ambulance’s Aboriginal Workforce Consultant, please contact Leonie Garvey on [email protected]. Support is also available through the Stepping Up website.
Please contact [email protected] if you require any adjustments to the recruitment process so we can support you to present your best self.

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