Specialist Domestic & Family Violence Crisis Worker

Sera's Womens Shelter Incorporated
Townsville, QLD
A$44.58-$47.97 p/h + 15% superannuation
Community Services & Development → Child Welfare, Youth & Family Services
Part-time
On-site

Posted 4 days ago


Sera's Women's Shelter is seeking a passionate and experienced Domestic Violence Specialist to support women and children escaping domestic violence by providing appropriate resources and support to empower women to gain independent and safe accommodation. You will be able to recognise the effects of domestic violence on women and children, provide culturally appropriate support, and enable the woman to meet her needs for safety and long-term goal setting.

It is a requirement that this position is filled by a woman, as under s113 of the Anti-Discrimination Act 1991, sex is a genuine occupational requirement

About the role

The position is offering 32 to 38 hours per week, with the exact number of hours to be agreed upon, depending on both the needs of the organisation and the availability of the successful applicant.

The work hours for this role will be scheduled between Monday and Friday.

The role includes a combination of on-site duties and on-call responsibilities as part of a rotating roster. Reporting to the Team Leader, you will work across Sera’s programs to provide support to victim survivors escaping domestic violence by providing trauma-informed, case co-ordination and crisis management skills.

Required qualifications and experience

Diploma in social work, psychology, or relevant human services discipline or working towards (highly desirable)

2 years experience in the domestic and family violence sector, or similar field

Role requirements

Current drivers licence

Positive Notice of a Working with Children Check (Blue card) – or ability to obtain prior to commencement

First aid and CPR Certificate (or willingness to obtain once employed)

Required skills and knowledge

Demonstrated knowledge and understanding of the effects of domestic violence on women and children from a feminist perspective

Understanding of relevant legislation including Domestic and Family Violence Protection Act 2012, Child Protection Act 1999 and DFV Information Sharing Guidelines

Demonstrated crisis intervention, case management, and trauma-informed practice skills

Demonstrated ability to be highly organised, prioritise tasks, and manage competing demands with a flexible and resourceful approach

Experience in working with women from Indigenous and other cultural backgrounds

Ability to work both independently and co-operatively within a team environment

Sound knowledge, or ability to acquire knowledge of, local community organisations and demonstrated networking skills

Excellent written/oral communication skills and competency with technology systems

About the offer

Hourly rate of $44.58 to $47.97 base rate

Salary packaging of $15,899 + $2,650 meal entertainment card

15% Superannuation contribution

Wellbeing allowance

Wellbeing leave

External professional supervision

Study support

Paid parental leave

Rate of pay is in accordance with the Social, Community Home Care and Disability Services Industry Award 2010

How to apply

If you have any questions, please email us at [email protected]

Your application should include:

A cover letter addressing the role requirements, experience, knowledge, and your suitability for the role

Your resume

Two current professional references (one of which must be your current or most recent line manager)

Proof of your qualifications


About Sera's Womens Shelter Incorporated

Townsville, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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