Make a Difference Every Day

Empower, Connect, Support.

At My Hospital Foundation, we’re working wonders for families across Mackay and the wider region. As the charity of choice for our district, we deliver vital fundraising support to Mackay Base Hospital and other public hospitals throughout the Mackay health service area.

Government funding provides essential health services - we go further. Our mission is to bridge the gap by funding critical equipment, resources and enhancements that improve the quality of care for patients and the working environment for our dedicated healthcare staff.

If you’re passionate about people, community, and creating real impact, this is your opportunity.

About the Role

Reporting to the Managing Executive Officer, the Volunteer Support Coordinator is responsible for coordinating, developing, and enhancing the Foundation’s volunteer program in alignment with our Strategic Plan 2024–2028.

This is a hands-on role that requires exceptional relationship-building skills, strong organisational ability, and a passion for fostering a connected, inclusive, and engaged volunteer community.

Key responsibilities include:

Expanding and diversifying the volunteer base to meet community and service needs

Coordinating volunteer involvement across Foundation events, fundraising initiatives, and social enterprises

Supporting volunteers through onboarding, training, and ongoing engagement

Aligning volunteer activities with Mackay Hospital and Health Service priorities

Implementing best practice volunteer management in line with the National Standards for Volunteer Involvement

Building and maintaining strong relationships with community, corporate partners, and internal stakeholders

Promoting volunteer opportunities to strengthen community awareness and participation

About You

You’re a community-focused professional who thrives on connecting people and purpose. You’ll bring:

Experience coordinating or managing volunteers (paid or unpaid)

Strong interpersonal skills and the ability to engage with a diverse range of people

Excellent organisational skills and attention to detail

Commitment to diversity, equity, and inclusion in volunteer recruitment and retention

Proficiency in Microsoft Office and ability to maintain accurate records

A flexible, non-judgemental approach and the ability to respond with empathy and sensitivity

Why Join Us?

Play a key role in a highly regarded regional health charity

Build a thriving, connected volunteer community that makes a measurable difference

Collaborate with a dedicated team passionate about healthcare and community impact

Enjoy a rewarding role in a region offering a great lifestyle

Pre-Employment Requirements

Appointment is subject to:

A satisfactory National Police Check

Proof of identity and legal right to work in Australia

Professional reference checks

Employment is conditional on the successful completion of these checks. My Hospital Foundation reserves the right to withdraw an offer where outcomes are unsatisfactory.

Ready to Make a Difference?

To apply, submit your resume and a tailored cover letter using the 'Apply Now" button by 19 September 2025. Although applications close on this date, shortlisting will take place whilst still receiving applications.

For a confidential discussion or to request a full Position Description, contact the Hiring Manager Jenni Watson - HR Consultant on 0489 202 572.