About Us

Nestled on the pristine shores of Port Stephens, The Anchorage Hotel & Spa is a haven of laid-back luxury. Offering timeless elegance with a relaxed coastal spirit, the resort combines intuitive service with bespoke experiences, from indulgent treatments at Spa Lucca, to signature dining at The Galley Kitchen, and unforgettable local adventures including whale watching, sailing, and more.

The Opportunity

Oozing seaside charm, The Anchorage offer some of the best dining experiences in the region. The Galley Kitchen - Our bright and breezy, all-day diner, Moby's Bar - our sophisticated Moby's is home to a selection of the world's finest whiskies, smartest cocktails and wonderful wines and The Poolside Bar offers refreshing drinks and light nibbles.

We are seeking multiple casual Food & Beverage Attendants and Poolside Attendants to join our inclusive team and assist us in providing the most memorable experiences to our guests. Duties will include but are not limited to:

• Provide and project friendly, courteous and professional service at all times
  

• Set restaurant in line with booking requirements and customer requests
  

• Break down and cleaning of restaurant
  

• Prepare and serve barista standard coffee
  

• Provide full fine dining table service
  

• Prepare and serve beverages; including cocktail and presentation of wine
  

• Facilitate room service, taking orders and delivery
  

• Follow RSA government legislation requirements
  

• Maintain cleanliness front of house areas
  

• Set up and break down of Function and Events on site
  

About You

You are polished, personable and naturally attentive to detail. Your ability to anticipate guest needs, manage multiple priorities and communicate with confidence ensures an exceptional guest journey. Previous restaurant/ cafe experience is desirable, but more importantly, you bring the right attitude and attention to detail.

You'll thrive with us if you:

• Are authentic, inclusive and bring your best self to work
  

• Enjoy working in a dynamic, fast-paced environment
  

• Put the guest experience at the heart of everything you do
  

• Believe in growing together and supporting others to reach their potential
  

What we offer

Being an employee of The Anchorage Hotel & Spa and The Wests Group will give you access to just a few of the following perks and benefits:

• Wellbeing: First Nations Cultural Leave, annual flu vaccinations, Wellbeing Leave, flexible work options, community care leave and employee assistance programs (EAP).
  
  
• Career: Certificate III in Hospitality, paid traineeships, and leadership programs.
  
  
• Financial: Paid parental leave, 17.5% annual leave loading, award wages and penalty rates.
  
  
• Lifestyle: Discounted gym membership for $25/month per month (including your partner), discounted NIB Health Insurance, savings on Reflections Holiday Parks, and discounted accommodation at our three hotels - The Executive, The Gateway, and The Anchorage Hotel & Spa.

Additional Information

This role operates across a rotating roster, including weekends and public holidays

Certifications Required: Responsible Service of Alcohol (RSA)

As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.