Position Title: Executive Assistant (Executive/Compliance Support)
Reports To: Directors & General Manager
Location: Apeiron Homes – Various SDA properties (with some travel required)
Employment Type: Full-Time
Award Classification: Clerks – Private Sector Award (Level to be determined by experience)

About Apeiron Homes

At Apeiron Homes, we believe Specialist Disability Accommodation (SDA) should go far beyond accessible housing. We create thriving ecosystems where every resident is supported, connected, and empowered to live with dignity and independence. Each of our properties is not just a home — it is a community hub where collaboration with SIL providers, residents, families, and service partners ensures the highest quality of life and compliance with NDIS standards.

Role Purpose

The Administrative Assistant plays a pivotal role in supporting the Directors and General Manager by providing executive-level administrative support while ensuring SDA compliance, reporting, and operational excellence. This role bridges governance with day-to-day operations — managing tenancy documentation, SDA agreements, compliance records, and PRODA claim submissions — while also liaising with service providers, contractors, and residents to maintain both compliance and community.

This is a hands-on role, requiring flexibility to work both in the office and across SDA properties, supporting business growth, compliance, and resident satisfaction.

Key Responsibilities

Executive & Administrative Support

Provide direct support to the Directors and General Manager across all strategic and operational activities.

Prepare, record, and distribute minutes and action registers for management and compliance meetings.

Coordinate follow-ups on meeting outcomes, ensuring accountability and timely completion of actions.

SDA Compliance & Documentation

Ensure all SDA and tenancy agreements are current, signed, and stored according to NDIS and Consumer Affairs requirements.

Manage and maintain compliance registers for SDA properties (fire safety, building compliance, maintenance logs).

Monitor and update audit-ready records in line with NDIS Practice Standards and SDA regulations.

Prepare reports and precondition compliance documents required for SDA audits and management oversight.

NDIS Claiming & PRODA

Accurately process monthly SDA claiming through PRODA and maintain clear supporting evidence.

Liaise with finance teams and Directors to reconcile claims and address discrepancies.

Stakeholder & Contractor Liaison

Act as first point of contact for maintenance contractors (electricians, plumbers, builders, cleaners) to ensure properties remain compliant and well-maintained.

Work collaboratively with SIL providers to ensure roles, responsibilities, and compliance boundaries are upheld.

Collect, document, and escalate feedback from residents, SIL providers, and support staff to management.

Business Growth & Ecosystem Development

Support the Directors and General Manager in implementing business expansion initiatives and building out new service areas within Apeiron Homes.

Assist with preparing reports, proposals, and communications relating to new projects and service development.

Contribute to resident experience by supporting initiatives such as room set-up, decoration, and property readiness.

Key Requirements

Essential:

Minimum 3 years’ experience in administrative, executive assistant, or compliance support roles.

Strong understanding of NDIS and SDA compliance frameworks, tenancy management, and consumer affairs requirements.

Experience with PRODA claim submission and NDIS payment processes.

Proven ability to manage sensitive compliance documentation with accuracy and confidentiality.

Strong organisational and multitasking skills, with attention to detail.

Excellent interpersonal and communication skills, with ability to work across directors, staff, residents, and external providers.

Flexibility to travel between SDA properties and work both on-site and in-office.

Desirable:

Previous experience in the NDIS or disability housing sector.

Knowledge of NDIS Practice Standards (SDA and SIL interface).

HR or compliance background with experience in audits.

Experience supporting senior leadership or executive-level managers.

Values & Attributes

Commitment to resident rights, dignity, and choice.

A collaborative mindset, working towards building thriving communities.

Strong ethical standards and commitment to NDIS compliance.

Proactive, solution-focused, and able to work independently.

Employment Conditions

Some travel between SDA homes will be required.

Flexibility to support occasional after-hours tasks in line with business needs.

Salary package will be aligned with industry standards and candidate experience.