Position overview

• Full time - On-going position (80 hours per fortnight) with a monthly Accrued Day Off
• Flexible work arrangements, including part-time or job share, can be negotiated.
• Location: Warrnambool Campus
• Classification: Community Development Worker Class 2
• Salary Range: $67,538 - $92,227, per annum, plus superannuation

South West Healthcare (SWH) is looking for a passionate and committed Aboriginal Liaison Officer to join our team and make a real impact on improving health outcomes for Aboriginal and Torres Strait Islander people living with chronic and complex conditions.

This is an exciting opportunity to be part of a role where your work truly matters — supporting individuals, families, and communities to access culturally safe, coordinated care and achieve better health outcomes.

Please note: This is not an identified position, but Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

As an Aboriginal Liaison Officer, you will play a vital role in helping clients navigate the healthcare system and access the services they need. You'll focus on early intervention, self-management, and culturally safe care pathways for people living with chronic illness.

This is a highly collaborative role where you will work closely with hospitals, community health, aged care services, and Aboriginal Community Controlled Health Organisations (ACCHOs) to strengthen partnerships and improve outcomes.

In this role, you will:

• Advocate for Aboriginal patients and their families across acute and emergency care settings.
• Collaborate with clinicians to ensure care is culturally appropriate, respectful, and patient-focused.
• Support clients in developing personalised, goal-driven care plans.
• Foster strong partnerships between SWH, ACCHOs, and other health service providers.
• Provide health education tailored to individual needs and encourage participation in self-management programs.
• Contribute to capacity building across SWH through education, training, and quality improvement

What you bring

We are looking for someone who is committed to supporting Aboriginal and Torres Strait Islander communities and passionate about improving health outcomes. To be successful, you'll bring:

• Relevant qualifications in Nursing, Allied Health, or Aboriginal Health
• Strong skills in assessment, care planning, and service delivery
• The ability to work both independently and as part of a collaborative team
• Excellent communication skills and a culturally sensitive approach
• An understanding of community-based supports, services, and networks
• Experience working in an acute or community health setting
• Great time management and the ability to prioritise competing demands

We strongly encourage applications from Aboriginal and/or Torres Strait Islander people. This attribute is desirable but not essential.

What we offer

You will enjoy benefits such as:

• Excellent salary packaging options including meals & entertainment, novated leasing and additional superannuation contributions
• Internal and external professional development opportunities
• A range of internal development opportunities focusing on personal development such as resilience and mentoring workshops and comprehensive leadership programs
• Excellent terms and conditions of employment

Who we are

As an organisation SWH prides themselves on their values, Care, Respect, Excellence, Integrity and Leadership and their overall dedication to the local community. Learn more about SWH here.

SWH respects all individuals and promote equity and inclusion of Aboriginal and Torres Strait Islander people, people of all genders, sexual orientations, abilities, ages, racial, cultural and religious backgrounds and socio- economic status.

SWH is the major specialist referral centre for the Barwon South West sub-region, and provides a comprehensive range of acute, sub-acute, specialist, community, mental health and aged services.

With a population of 39,000 and a catchment of 100,000 Warrnambool is the regional centre to Victoria's Great South Coast.

To learn about the vibrant town and region please visit: http://www.warrnambool.com/

How to apply

Submit your application by selecting the Apply button below and include a cover letter and resume by Sunday 28 September 2025. Please ensure you address the selection criteria as outlined in the position description.

Employment Terms and Conditions will be in line with the Allied Health Professionals (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021-2026

The successful applicant will be required to be eligible for and undergo the following:

• Police Record Check
• Employee Working with Children's Check
• Current Immunisation status

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