Do you have a passion for delivering great experiences? If you enjoy working as part of a team to create memorable customer experiences then Drive Car Hire would love to meet you.

Drive Car Hire is a Tasmanian-owned car rental business operating a fleet of standard, electric and performance cars across Tasmania.

The role:

As a Casual Customer Experience Representative you will work as part of a team at our Head Office in the Hobart city centre.

As a 7-day a week business, we provide flexible scheduling. Working days and hours may be subject to change to meet the business’ requirements. Casual roles are well-suited to students with availability over weekends and holiday periods.

What you can expect on a day-to-day basis:

Being a first point of contact for customer enquiries.

Handling enquiries (in person, phone & email) in a timely manner.

Handling pre-arrival procedures in a timely manner.

Conducting all customer interactions in a personable, professional manner and on a timely basis.

Provide a service that meets and exceeds customer expectations by imparting knowledge of vehicles along local insights and recommendations, where appropriate.

Adhering to company policies and procedures to

Maintain a clean and safe work environment

Comply with safety and security standards

Co-operating with the wider Operations and Vehicle Quality teams to ensure a quality experience is delivered to each and every customer

We are a small, growing business and all team members will be involved in the bigger picture, participating in team and company-wide meetings and events. It also means that team members need to willing to support others across the business from time to time.

Proactive team members will have the opportunity to contribute to growing our business, by helping us continually improve the way we work to stay at the top of our game.

Opportunities for progression to permanent part-time or full-time may be available for the right candidate.

Key qualities for success:

Drive Car Hire has built a reputation for high quality standards. Our team thrives on delivering a high standard in all that we do. This requires all team members to have:

A “can-do” attitude

A team-player mindset, enjoying working as part of a co-operative and spirited team.

Great attention to detail and take pride in your work

Excellent communication skills, both verbal and written

Willingness to learn and follow procedures to achieve company standards

Ability to communicate well with other team members and supervisors

Ability to work a flexible roster with some weekends required.

Full working rights within Australia

Full and valid Driver’s License

Be willing to undergo a Police Check

How to apply:

If this sounds like you, please apply with CV and Covering Letter that mentions one thing you love about Tasmania.

Please note that only applications that meet the covering letter requirement will be responded to.

Strictly no agencies.