Case Manager - Homes First Program

The Homes First Case Manager will have a clear understanding of the Housing First principles and assist individuals or families to obtain and maintain safe and stable long-term housing. This will be achieved through thorough needs assessments and effective support planning for each individual family member (including accompanying children), providing practical support where necessary, and connecting individuals and family members with the Homes First multidisciplinary team or with appropriate additional support services.

The Homes First Case Manager will offer three years of flexible, trauma-informed, and culturally safe case management support to individuals and families in the program. This role is dedicated to helping clients achieve their housing goals and address their mental and physical health needs. The ultimate aim is to secure suitable and sustainable housing while supporting clients' recovery from personal challenges, thereby working to prevent future episodes of homelessness.

Selection Criteria:

A relevant tertiary qualification such as Social Work, Welfare or Behavioural Science and/or proven relevant experience to this role.

Knowledge and understanding of the Housing First Principles

Experience in providing holistic, strength-based, trauma informed case management support to vulnerable community members with multiple and complex needs.

An ability to adequately assess individual needs in a family context, and develop, evaluate, and update case support plans in relation to those needs using trauma informed practice.

An understanding of the issues that may lead to a family or individual accessing a homelessness service.

What we offer

Competitive remuneration and salary packaging options

Opportunities for professional development and career growth

Supportive and collaborative work environment

Employee wellbeing initiatives

How to Apply

Visit our website, https://junction.org.au/careers/ to download the full application pack which outlines the application procedure.

Applications will only be accepted when sent to [email protected] Please DO NOT use Quick Apply.

Your application must include:

Cover Letter

Resume

Statements addressing each of the selection criteria points (found in the application pack)

Submit your full application via email to [email protected]

Applications close at 10 am, Wednesday 10 September 2025.

Please note, this position is part time, fixed term until 30 June 2027.

For any other inquiries, please contact People & Culture 02 6043 7400.

Junction Support Services is an equal opportunity employer committed to diversity and social inclusion. We welcome applications from culturally and linguistically diverse backgrounds, including those from Aboriginal and/or Torres Strait Islanders, people with lived experience of disability and people who identified as LGBTIQA+