Step Up Support Services is an NDIS provider, offering direct supports to clients within their own home, in the community and in 24/7 disability specific accomodation.

We employ more than 170 staff with a mostly casual workforce.

Step Up completes more than a dozen interviews a week to recruit new staff and also provides appraisals and support for our existing staff.

The role:

Complete appraisals with existing support staff

Case Manage complex clients

Work within our client and staff care checking client shift notes and other tasks required by the team to ensure that you have a solid understanding of the clients our staff are supporting and are able to provide relevant and helpful feedback at appraisals.

Respond to client, staff and stakeholder requests.

Work directly with our clients.

Join after-hours roster (following training).

Participate in client-specific training.

Support our disability workers to provide high-quality support to their clients.

The applicant will need to be:

A people person who wants to speak on the phone, in person and is a very strong communicator.

Well-presented and eager to engage with people including clients, staff and stakeholders.

Be confident and capable, communicating both verbally and in writing.

Be tech savvy and able to navigate project management software.

Able to multitask between varying admin tasks.

Have a current NDIS screening check with experience providing support to people with disability.

Have a great sense of humour, and works well with short time constraints.

Mostly we need you to have a passion for working with a different ideology to make a change to how supports can be delivered.

A people person, strong communicator and bring with you both vibrancy and tenacity

Apply today and let's have a chat!