Senior Operations Manager

Full Time (Fixed Term Contract 6 Months - Leave Coverage) Albany, WA

Health Professionals & Support Services Award (Support Services) - Level 9

Are you an experienced health or social services leader passionate about improving outcomes in rural and regional communities? Amity Health is seeking a values-driven and collaborative Senior Operations Manager to lead strategic and operational delivery across Integrated and ATSI Mental Health Programs, Chronic Conditions, Aged Care, and EAP services.

About Us
Amity Health is a well-respected not-for-profit organisation, providing country people with the best possible access to health services. We work in partnership with government and non-government agencies, and health and service providers to offer support, advocacy, leadership, and coordination in the delivery and promotion of primary health care across the Great Southern, Midwest, South-East Coastal Goldfields, Southwest, and Wheatbelt regions.

Our diverse team prides itself on being a social and inclusive workplace, focused on delivering high-quality services that contribute to building healthy communities.

About the Role
This senior leadership position is responsible for driving the design, delivery, and evaluation of innovative, evidence-based programs that respond to community needs. You will:

Lead a portfolio of services including Integrated and ATSI Mental Health Programs, Chronic Conditions, Aged Care, and EAP services.

Provide strategic and operational leadership to multidisciplinary teams.

Manage program budgets, contracts, and compliance with funding agreements and organisational policies.

Oversee service procurement, clinical governance, and data-driven quality improvement initiatives.

Build strong partnerships with primary care providers, community organisations, and external stakeholders.

Contribute to organisational leadership and support workforce capability, wellbeing, and culture.

This position is critical in shaping service excellence, promoting innovation, and fostering a culture of impact and accountability.

This is a full-time position, 38 hours per week, located at our Head Office in Centennial Park, Albany.

Still interested?
Our ideal candidate is a confident communicator who enjoys helping others and thrives in a collaborative, team-oriented environment.

What you’ll bring (Selection Criteria):

Minimum 3 years’ experience at senior leadership level or equivalent experience in a complex matrix environment.

Tertiary qualifications in health administration, social work, psychology, or a related profession; leadership or business management experience.

Proven ability to lead multidisciplinary teams with a focus on accountability, collaboration, and positive workplace culture.

Experience in client-facing roles with a commitment to trauma-informed and culturally safe care.

Strong operational and problem-solving skills, including systems thinking and workflow design.

Financial literacy with experience managing budgets, invoicing, and service reporting.

High-level communication, stakeholder engagement, and reporting skills.

Desirable:

Experience in community health, outreach services, not-for-profit, or allied health settings.

Familiarity with sector-specific compliance such as NDIS.

Experience in clinical governance.

Why Join Us?

At Amity Health, we’re a not-for-profit organisation grounded in values of Fairness, Integrity, Responsibility, and Enjoyment. When you work with us, you’ll find more than a job – you’ll discover a community that:

Believes in the dignity of every individual.

Collaborates across sectors to build healthier, stronger communities.

You’ll also enjoy:

Salary packaging options to boost your take-home pay.

A high-performing, purpose-driven team culture built on trust and mutual support.

How to Apply
Applications close 29 September 2025, but we may appoint earlier for the right candidate. This role is open now, and we’d love to hear from you.

If you have any queries, please contact [email protected].

We Welcome All People

We actively encourage applications from people of all backgrounds and lived experiences, including First Nations people, people with disability, people from culturally and linguistically diverse backgrounds, LGBTQIA+ individuals, and others committed to inclusive practice.

If there’s anything we can do to make the recruitment process more accessible, we’re here to help.