Senior Business Analyst | Drive Strategic Change | Gold Coast Office

Location: Gold Coast, QLD
Salary: $130,000 - $140,000 + Super
Work Type: Full Time Permanent - Office-based

Shape the future of travel tech - from the inside.

We're on the lookout for a commercially-minded Senior Business Analyst to help lead the transformation of a fast-paced, high-growth travel company. This is a rare opportunity to step into a senior, strategic role - one that combines classic BA rigour with real influence at the top.

You'll be the bridge between the business and engineering teams, helping to deliver a new core system that supports quoting, booking, CRM, finance, and more - all while working directly with executive leadership and stakeholders across multiple brands.

If you're a natural communicator, know how to read a room, and thrive in low-structure, entrepreneurial environments - keep reading.

What You'll Do

• Work closely with C-level and senior business leaders to capture, refine and prioritise business requirements
• Translate complex needs into user stories, use cases and process flows that drive system development
• Support the delivery of a new ERP (Microsoft Dynamics 365 Business Central) and a reimagined booking ecosystem
• Collaborate daily with engineers, architects, and product leads
• Mentor and uplift junior BAs; establish documentation and best-practice frameworks
• Own the business analysis function across multiple high-impact projects
• Engage in user acceptance testing, documentation, and training support

What You'll Bring

• 5+ years' experience as a Business Analyst in fast-moving, tech-forward environments
• High confidence in working directly with executive stakeholders
• Strong understanding of process mapping, business case development, requirements gathering and documentation
• Demonstrated ability to work independently, define problems, and see them through to resolution
• Experience with ERP, CRM, or finance systems - ideally Dynamics 365 Business Central
• Familiarity with Agile delivery in cross-functional teams
• Professional BA qualifications (BABOK, IIBA) highly regarded
• Experience or strong interest in UI/UX design principles and user-centered solution design is highly regarded
• Bonus: background in travel, retail, or booking platforms

Why You'll Love It Here

This role is perfect for someone who's looking to escape the grind of metro commutes or corporate layers - and wants to own a meaningful role in a lean, dynamic business where ideas move fast and impact is real.

Perks include:

• Beachside HQ: Work from a modern office just steps from the beach - great coffee, food, and surf at your doorstep
• Career progression: Be the senior voice in a growing digital transformation team
• Travel discounts: Save big on holidays and experiences
• Autonomy: Solve real problems with full support from leadership
• Ongoing development: Training, mentoring, and occasional work trips to bucket-list destinations
• Culture: Energetic, down-to-earth team that values initiative, outcomes, and a bit of fun along the way

Not just a BA role.
This is a chance to be part of a once-in-a-generation systems uplift - and to do it in a company where your voice will be heard, your experience valued, and your lifestyle improved.

Apply now to make your mark. Or email your CV to [email protected]