Maxima’s Recruitment Services team embody a “candidate first” mindset and aim to ensure appropriate job matches between applicants and employers to ensure sustainable employment opportunities. The Office and Professional Recruitment team are a cohesive team who work together to support our clients and candidates to find their perfect match.

About the Role:
Maxima’s Adelaide Hill’s based client is seeking a casual Customer Service superstar on an ongoing basis. The key purpose of this role is to backfill when customer service team members are unable to work. Due to this reason, there are no guaranteed weekly hours; some weeks there may only be one shift, others may have no shifts whilst other weeks may have multiple shifts. Rostering is organised a few weeks in advance at a time, so you will know when you are working with some notice.

Duties of the role include, but are not limited to:

• Provide high quality first point of contact for customers and visitors, relating to enquiries, requests and complaints regarding council activities
• Redirect customer enquiries to the relevant council departments
• Ensure front reception space is tidy with up to date brochures and information available
• Maintain and update council databases as required
• Other customer service and administration duties as required

About You:

• Prior experience in Council customer service (preferred)
• Comfortable with the above mentioned rostering
• Exceptional customer service skills
• Cash handling and financial transaction experience
• Ability to deal with difficult customers
• Time management and organisational skills

Benefits of joining Maxima’s temporary recruitment services:

• Subsidised Skin Cancer checks
• Free yearly flu shots
• Employment Assistance Program
• Ongoing monitoring and support

About Maxima:
Maxima is a not for profit company, established in 1985, focusing on supporting people in their pursuit of meaningful and fulfilling work. Maxima has a range of employment divisions, including; temporary and permanent recruitment services (office and professional, and labour-hire), apprenticeships and traineeships, as well as Disability Employment Services.

Maxima is committed to building inclusive and diverse workforces that value all backgrounds and experiences. We welcome applications from First Nations Peoples, people from culturally and linguistically diverse backgrounds, people of all gender identities, and people living with disability.

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