Customer Service Officer - Call Centre
Location: Keswick, SA
Hourly Rate: $60 - $61
Hours: Monday - Friday, 9am-5pm
Contract: 6 months

Excel Recruitment is currently seeking an experienced Customer Service Officer for our client based in Keswick. This role will suit a professional individual with strong communication skills, proven customer service experience, and the ability to thrive in a high-volume call centre environment.

Key Responsibilities:

Manage a high volume of inbound calls with professionalism and efficiency

Provide accurate and timely information to customers

Navigate multiple systems with confidence

Handle challenging customer interactions with resilience and empathy

Requirements:

Previous customer service and/or call centre experience (Energy sector desirable)

Clear and professional phone manner

Strong computer and system navigation skills

Positive team attitude and ability to work under pressure

Current driver's licence

What's on Offer:

Competitive hourly rate

Supportive and collaborative team environment

Full training provided

Excellent opportunity to further develop your skills

If you have the experience and motivation to succeed in this role, please submit your application today through Excel Recruitment.