Our participants, Our people, Our purpose

Currently, there are around 5.5 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 717,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

Are you values-driven with a strong commitment to Information Release and Privacy matters that is guided by legislation, policies and standards? Do you thrive in dynamic environments that require ability to work collaboratively with internal and external stakeholders under limited direction? The National Disability Insurance Agency (NDIA) is seeking an exceptional APS6 to join our Information Release and Privacy team. This is a unique opportunity to shape and deliver impactful privacy strategies that support the strategic direction and mitigate risks within the Agency.

The Information Release and Privacy (IRP) team sits within the Information Release, Privacy and Legal Operations (IRPLO) Branch. The Information Release and Privacy team directly supports the NDIA to adhere to the Privacy Act and uphold the principles set out in the NDIA Privacy Policy, including remediation activities when privacy breaches occur. The team also facilitates the disclosure of personal information when the Agency is required to by law or when it is in the public interest to do so.

Where you can add value

In the Information Release and Privacy team, you will work collaboratively with the team monitoring emerging issues and identifying the impact of risk. Valuable skills and experience in leadership roles across the public sector include but are not limited to:

• Experience leading teams in a high-volume administrative decision-making environment.
• Ability to coordinate a team working on a specific project or supply professional/technical oversight for specialist activities.
• Ability to monitor emerging issues, identifying impact and conducting risk management activities within the sphere of responsibility.
• Ability to work collaboratively with internal and external stakeholders under limited direction.
• Experience contributing to business improvement strategies and to change in workplace practices.
• Understanding of confidentiality and privacy principles to handle highly sensitive information with discretion.

Enough about us, let’s talk about you

Knowledge required includes:

• Assisting and making Information Release decisions on complex matters in accordance with the NDIS Act.
• Providing support and advice to Agency staff regarding the resolution of privacy incidents
• Supporting the development of systems, processes and practical tools including delivering training to support information handling and Privacy awareness.
• Managing the priorities of clients and available resources to deliver results on time.
• In-depth knowledge of or ability rapidly understand relevant statutory, regulatory and policy frameworks, including the National Disability Insurance Scheme Act 2013 (NDIS Act), Privacy Act 1988 and Freedom of Information Act 1982 will be highly desirable.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Deakin - ACT, Geelong - VIC, Parramatta - NSW, remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close Friday 5th September 2025 at 5:00pm (AEST).

If you have any questions, please contact Shea Hanson via email [email protected]

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact Hoban on 1300 550 388 [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance Agency that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.