We are looking for driven individuals with a passion for delivering awesome customer service to join our Inbound Sales team at Chermside. This role involves discussing our products to clients directly dialling in and finding a tailored solution to their insurance needs. This team thrives in a high energy atmosphere, delivering personalised insurance solutions, all while enjoying the perks of our unique culture and continuously developing your sales skills.

About The Role

• Onsite and full-time, based at our Chermside office
• Professionally handle inbound calls from new and existing clients
• Provide exceptional customer service
• Listen to customer needs and identify opportunities to provide tailored policies
• Sell the benefits of our innovative products and services to customers
• Work towards sales and performance targets
• Demonstrate the ability to problem-solve with customers

About You

• Passion for delivering exceptional customer experiences
• Outstanding interpersonal communication skills
• Resilient, adaptable, driven to excel, and a willingness to learn
• Confidence, a positive attitude, and a growth mindset
• Thrive in an engaging and collaborative team environment

Don't tick every box? No worries.

We value transferable skills, and our team comes from a variety of backgrounds, so we encourage you to apply as you may be just the piece we're looking for!

About Youi

At Youi, we have built a strong foundation as an industry challenger, continually innovating with a strong commitment to always put the customer first. One of the main differences we have over our competition is our awesome customer service, and that comes down to the people we employ. We seek great personalities, passionate individuals, and people not afraid to be themselves.

Perks and Benefits

• Great work/life balance with set start/finish times
• 22 days annual leave, plus volunteer leave, and yearly salary reviews
• Career progression opportunities – we believe in promoting from within
• Paid induction training and ongoing career development
• An awesome work culture that encourages creativity and celebrates diversity
• Ideally located surrounded by numerous eatery and retail options
• Free skin checks, flu jabs, and wealth mastery sessions
• Discounted insurance products
• Discounted gym memberships through Fitness Passport
• Free skin checks, flu jabs, and wealth mastery sessions
• Newly renovated building
• End of trip facilities
• Casual dress code
• Parking options

Ready?

If yes, we are keen to hear from you! We balance professionalism with a healthy dose of fun so apply now to join us at Chermside and experience work that's a little more you-shaped.