Job ID: 644202

Positions available across multiple locations: Brisbane QLD, Robina QLD, Ipswich QLD, Geelong VIC, Richmond VIC, Elizabeth SA, Adelaide SA, Wollongong NSW, Parramatta NSW, Deakin ACT

Why this role

This is an opportunity to be part of a high-performing branch that drives large-scale change and delivers practical, people-focused solutions. You’ll enjoy variety in your day, the satisfaction of solving problems, and the chance to contribute to projects that make a measurable difference.

About the role

We’re seeking a motivated and detail-focused team member to join a fast-paced operational environment. In this role, you’ll work under general direction to deliver quality administrative, analytical, and customer service outcomes. You’ll be trusted to manage cases, analyse data, and communicate effectively with clients and stakeholders to ensure positive results.

What you will do

Analyse records to make informed funding and budget decisions in line with established guidelines

Communicate with clients and representatives to understand circumstances and spending patterns

Maintain accurate and high-quality records across multiple IT systems

Research and review decisions, managing moderately complex cases with guidance where needed

Complete administrative and data entry tasks with accuracy and efficiency

Contribute to team KPIs and performance targets

What you will bring

Strong written and verbal communication skills, with the ability to handle challenging conversations professionally

Solid IT skills and the ability to work with data to identify trends and solutions

Excellent time management and the ability to prioritise in a fast-paced environment

A balance of independence and collaboration to deliver consistent results

Ability to manage multiple cases and meet deadlines

Apply Now if you

• Have a background in customer service or disability related roles

If you’re ready to bring your skills to a collaborative team and make a real impact, Apply Now and take the next step in your career.

*Applications received after 9 AM Monday 25 August will not be considered

Bronte Milsom

[email protected]

0483 943 881

www.f2frecruitment.com.au

Excited about this role but don’t believe your experience perfectly matches all job specifications? Why not examine your transferable skills? If they position you as a strong, quality candidate, it’s well worth applying for the position. Read more on transferable skills: www.f2frecruitment.com.au/transferable-skills-more-important-than-ever

#APS

Please note, as this role is within the Australian Federal Government, only Australian citizens will be considered.

*Thank you for your interest in this position with face2face Recruitment. Our advertisements automatically stay live for 30 days, even if the position is filled beforehand. Should you find this role closed, not all is lost. If you submit your resume to us as a general expression of interest, we will consider you for other positions that suit your talent and experience. We may well have current positions to fill and will certainly consider you for future suitable roles. Submitting your resume has the added bonus of getting your name in the mix for opportunities we fill without even advertising. All you have to do is register here https://www.f2frecruitment.com.au/register/ or send your resume to [email protected].

null