Vacancy Number

ER2171

Position Title

Branch Administrator

Employment Status

Full Time & Fixed Term Opportunities - Talent Pool

Department

Business Services

Location

Various Locations, Gold Coast

Award Classification

Stream A, Level 4

Salary

$83,280 to $88,927 per annum + Superannuation

Hours

36 hours - 9 day fortnight

About the team

Join the Business Support team where enthusiasm and innovation thrive. With a fresh outlook, they embrace change, actively seeking innovative ideas and a fresh perspective.

The Business Support team sits within the Business Services Branch and is responsible for the provision of general, specialised and technical support to enable efficient and effective service delivery across all departments.

About your new role

We are seeking motivated and organised Branch Administrators to support areas across the City. As a Branch Administrator, you will play a vital role in the smooth operation of your assigned Branch. You will be responsible for supporting the General Manager and managing business support tasks to keep the Branch running efficiently.

We're looking for people who have:

This role is a perfect fit for someone who thrives in a fast-paced environment and is dedicated to providing excellent customer service. Additional skills that will benefit you in this role include:

• Previous administrative or business support experience

• Strong organisational and multitasking skills

• Excellent communication and customer service skills, with the ability to work with people at all levels

• Proficient in Microsoft Office Suite and basic computer skills

• Attention to detail and accuracy

• Ability to work independently and as part of a team

• Willingness to learn and adapt in a dynamic environment

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

9-day fortnight

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations

Personal and professional development courses

Access to 350+ fitness facilities through Fitness Passport

4 free confidential counselling sessions a year for you or an immediate family member

1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email [email protected]

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Alex Smith

Contact Email

[email protected]

Closing Date

Sunday 31 August 2025

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.